EPL Shift Supervisor

WKS Restaurant Group Oildale , CA 93308

Posted Yesterday

Position Purpose:

To supervise an assigned shift, designed to develop leadership skills required for the Restaurant Manager position.

Placement in the Organization:. Is responsible

Reports to a member of the management team. Supervises hourly restaurant

employees during the shift.


  • Directs and establishes priorities for the crewmembers during their shift. Assigns work stations.

  • Coaches, counsels and disciplines crew members. Is responsible for taking appropriate disciplinary action.

  • Maintains positive employee relations through effective supervision. Ensures a harassment free work environment for all employees and guests during the shift.

  • Fill in for crewmembers during break periods. May cover a work station for all or part of the shift.

  • Accounts for and manages all company funds during the shift. Completes safe audits, cash drawer counts, bank deposits, coin and change orders, and shift end balances.

  • Completes administrative tasks required on assigned shifts.

  • Prepares product orders when necessary.

  • Adjust the number of employees on duty based on anticipated sales volume to maintain productivity and guest service standards.

  • Orients and trains new crew members. Cross-trains crew members.

  • Is accountable for proper handling of all food products. Ensures that products meet standards.

  • Prevents food shortages, waste, and theft.

  • Reports employee issues to the General Manager, Assistant Manager, District Manager, or Human Resources Manager, as appropriate.

  • Accounts for all company funds and inventory on assigned shifts, and ensures that cash handling, banking, and security procedures are in effect.

  • Ensures that service meets expectations for speed, accuracy and friendliness. Resolves guest complaints on shift. Report significant complaints to General Manager or Assistant Manager.

  • Checks in deliveries.

  • Ensures that shift is run in compliance with company standards and procedures.


  • At least 18 years old

  • Be able to speak, read, and write English

  • Ability to complete basic math skills

  • Must have a use of personal car; valid driver's license

  • Meet state, county, or municipal regulation pertaining to health and food handling.

  • Must possess basic computer and math skills, including understanding of units of measurement.

  • On last performance evaluation, was rated Exceeds Requirements

  • Has demonstrated effectiveness at analyzing situations that affect operations, proposing and implementing solutions

Physical Requirements:

  • Extensive standing

  • Exposure to heat, steam, smoke, and cold.

  • Reaching heights of approximately 6 feet and bending to touch the floor

  • Must have high level of mobility/flexibility in space provided.

  • Bending, reaching, and walking.

  • Communicating with customers.

  • Using a computer.

  • Able to lift up to 40 lbs.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

resumetriaasssdfel.jp… Change Resume
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
EPL Cashier

WKS Restaurant Group

Posted Yesterday

VIEW JOBS 8/13/2018 12:00:00 AM 2018-11-11T00:00 Position Purpose: Takes guest's order in a friendly and courteous manner and accepts payment from guests. Placement in the Organization: Reports to Assistant and General Manager. Responsibilities/Duties/Activites: * Follows company food handling and safety procedures. * Counts cash before and after working register. * Recognizes, greets, takes guest order, and uses suggestive and/or upselling for every order taken. * Uses Micro's system to enter orders, corrects mistakes; communicates to manager when void occurs or problem arises. * Collects payment, gives guest correct changes. * Gives guest receipt, points out beverage and salsa bar, thanks guest, and gives proper departing comment. * Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest's questions. * Maintains correct flow of orders at drive-thru window * Uses wireless or intercom communication system to communicate with guest (drive-thru). * Works at a pace that enables the drive-thru team to meet or exceed company service time standards (drive-thru) * Responsible for proper cash handling and any cash shortages and/or overages. * Cleans and sanitizes entire work area * Regularly assists expediter and/or service assistant. * Assists in training new cashiers * Periodically performs additional duties as assigned by direct supervisor. Qualification Standards * Must meet government regulation pertaining to health risk concerns about food handling. * Must be able to communicate with guests. * Must have basic math skills * Must be able to observe an ensure product is prepared and presented to company standards. Physical Requirements: * Reaches, bends, stoops, scrubs, lifts, and wipes. * Must have high level of mobility/flexibility. * Must be able to work under heavy stress/pressure during peak times. * Exposure to heat, steam, smoke, cold and odors. * Requires continual standing and walking. WKS Restaurant Group Oildale CA

EPL Shift Supervisor

WKS Restaurant Group