EPL Service Assistant

WKS Restaurant Group Highland Park , CA 90042

Posted 3 months ago

Position Purpose:

Maintains sanitation of entire dining room area and exterior of restaurant. Supports total guest satisfaction by attending to guests' needs in a timely and courteous manner.

Placement in the Organization:

Reports to Assistant and General Manager.

Responsibilities/Duties/Activites:

  • Follows company food handling and safety procedures.

  • Cleans exterior of restaurant including windows, doors, parking area, and trash corral. Keeps exterior area, including landscaping, free of litter.

  • Cleans interior of restaurant including restrooms, windows, walls, floors, and ceiling vents.

  • Cleans tables, chairs, and condiment holders within 1 minute after guest leaves.

  • Collects trays and carries to back kitchen area; cleans and sanitizes tray according to company standards.

  • Removes all trash and cleans and sanitizes trash receptacles.

  • Stocks condiments, utensils, and ice machine.

  • Helps guests with any "at table" problems such as cleaning spills or obtaining extra condiments. Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest questions.

  • Cleans, stocks, and maintains salsa bar to company standards.

  • Table touches utilizing condiment tray every 15 minutes.

  • Assists in training new service assistants.

  • Periodically performs additional duties as assigned by direct supervisor.

Qualification Standards:

  • Must have sufficient mobility to move or operate in work area.

  • Must meet government regulation pertaining to health risk concerns about food handling.

  • Reaches, bends, stoops, scrubs, lifts, and wipes.

  • Must be able to communicate with guests.

  • Must be able to work both indoors and outdoors

  • Empties trash bags weighing up to 40 lbs.

  • Must be able to observe an ensure product is prepared and presented to company standards.

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EPL Service Assistant

WKS Restaurant Group