EPL Cashier

WKS Restaurant Group Perris , CA 92571

Posted 4 months ago

Position Purpose:

Takes guest's order in a friendly and courteous manner and accepts payment from guests.

Placement in the Organization:

Reports to Assistant and General Manager.

Responsibilities/Duties/Activites:

  • Follows company food handling and safety procedures.

  • Counts cash before and after working register.

  • Recognizes, greets, takes guest order, and uses suggestive and/or upselling for every order taken.

  • Uses Micro's system to enter orders, corrects mistakes; communicates to manager when void occurs or problem arises.

  • Collects payment, gives guest correct changes.

  • Gives guest receipt, points out beverage and salsa bar, thanks guest, and gives proper departing comment.

  • Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest's questions.

  • Maintains correct flow of orders at drive-thru window

  • Uses wireless or intercom communication system to communicate with guest (drive-thru).

  • Works at a pace that enables the drive-thru team to meet or exceed company service time standards (drive-thru)

  • Responsible for proper cash handling and any cash shortages and/or overages.

  • Cleans and sanitizes entire work area

  • Regularly assists expediter and/or service assistant.

  • Assists in training new cashiers

  • Periodically performs additional duties as assigned by direct supervisor.

Qualification Standards

  • Must meet government regulation pertaining to health risk concerns about food handling.

  • Must be able to communicate with guests.

  • Must have basic math skills

  • Must be able to observe an ensure product is prepared and presented to company standards.

Physical Requirements:

  • Reaches, bends, stoops, scrubs, lifts, and wipes.

  • Must have high level of mobility/flexibility.

  • Must be able to work under heavy stress/pressure during peak times.

  • Exposure to heat, steam, smoke, cold and odors.

  • Requires continual standing and walking.

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EPL Cashier

WKS Restaurant Group