Epic Trainer

Brown & Toland Oakland , CA 94604

Posted 7 months ago

Job Responsibilities:

  • Developing rolebased training content, independently or with team members, using a variety of software programs, tools, and applications such as Microsoft Office

  • Designing, developing and maintaining instructional materials

  • Maintaining policy and procedure documentation

  • Incorporating feedback from others into existing training and training administration procedures

  • Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions

  • Assisting with building and testing of training environments, and providing support and troubleshooting issues

  • Collaborating with other trainers by cofacilitating classroom instruction and assisting with exercises as needed

  • Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session

  • Presenting information verbally and in writing in a clear and easytounderstand manner

  • Following up with trainees outside of the classroom to offer additional support

  • Serving as an expert educator to internal staff

  • Training and credentialing additional classroom trainers as needed

  • Training staff and end users by teaching technical topics as needed

  • Managing projects by prioritizing projects and by creating and adhering to timelines

Required Education, Licensure or Certification:

  • Relevant Epic Certification is required related to their assigned area of Epic Module implementation

Knowledge, Skills & Abilities:

  • Skill and experience in adult education

  • Adaptability/flexibility; Demonstrating flexibility with respect to required changes in training content and delivery methods

  • Autonomy/independence: The ability to work without close supervision, taking ownership of work activities and ensuring training sessions and supporting materials meet Epic standards

  • Critical thinking: The ability to see things in an openminded way and examine an idea or concept from as many angles as possible

  • Dependability: The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner

  • Learning: The ability to learn new content and leverage that knowledge to develop strong training programs

  • Interpersonal skills: Being cooperative and approachable and taking time to listen to and address others' questions or concerns

  • Presentation skills: The ability to develop and deliver formal presentations. This includes presenting information in a clear and interesting manner, commanding the audience's attention, developing effective materials, and handling questions or challenges from the audience.

  • Reading comprehension: For international organizations: Strong instructional design skills strongly desired

  • Work ethic: The willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles and adversity.

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Epic Trainer

Brown & Toland