Epic System Specialist

Hackensack University Medical Center Hackensack , NJ 07601

Posted 2 months ago

Overview

How have you impacted someone's life today? At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career, all within New Jersey's premier healthcare system.

Fostering a culture of excellence within a collaborative environment, Hackensack Meridian Health (HMH) is seeking talented professionals to implement and support innovative solutions & technologies. Our Information Technology team enables HMH to meet the changing demands of the healthcare marketplace by providing creative, high quality, efficient and cost effective solutions. Come join our winning IT team that was ranked as #1Best Hospital IT Department for three consecutive years between 2013-2015 by Health IT News and recognized every year by Health & Hospital Network magazines 100 Most Wired Health Systems since 1999. Hackensack Meridian Health is a wonderful place to work and we are proud to be recognized every year in Fortune Magazines 100 Companies to Work For since 2009. Join us as we embark on the exciting implementation of Epic across our integrated health system.

Responsibilities

Master both the respective Epic module and the relevant operational workflows develop and maintain Epic course curriculum along with all training materials for the respective Epic application.

  • The successful candidate will be a self-starting, highly motivated team player functioning within a team that is responsible for implementing, maintaining, and supporting the EpicCare Ambulatory application.

  • The Systems Specialist supports all aspects of end user training in their respective Epic module.

  • The Systems Specialist/Principal Trainer is responsible for developing and maintaining course curriculum, training materials, and conducting classroom training for Hackensack Meridian Health staff.

  • The position entails working effectively with a variety of areas including administration, nursing, physicians, management, and vendor consultants in the development and the implementation of the EpicCare Ambulatory application.

  • The candidate must understand the objectives for implementing a clinical system and have the ability to recognize opportunities for process redesign in order to maximize the benefits of the implementation.

  • The Systems Specialist/Principal Trainer is expected to offer a mix of skills from operational, technical, and leadership backgrounds and is the backbone of an effective training/operational readiness program.

  • This role is required to have Epic certification and to work with end-users to deliver a product that meets strategic, organizational, and departmental goals.

  • The Systems Specialist/Principal Trainer operates in a matrix reporting environment as a direct report to the Ambulatory Systems Manager/Project Lead and as an indirect report to the Epic Training Manager.

Qualifications

  • Bachelor Degree required from an accredited institution with strong record of academic achievement, preferably in adult education and/or professional discipline (nursing, physician assistant).

  • Minimum 3+ years of experience in a health care environment with strong knowledge of clinical workflow in an ambulatory setting

  • Previous experience with adult education and instructional design preferred.

  • LPN/RN degree a strong plus

  • Excellent written and verbal communications skills.

  • Must be able to write and edit curriculum for all roles that require training and create job aids and other training materials.

  • Must possess solid interpersonal skills. Strong organizational skills with the ability to meet deadlines and attend numerous meetings must be willing to spend significant time leading classroom training and must be able to present the material clearly and with confidence.

  • Self-motivated with the ability to learn new concepts and job requirements quickly as well as handle frequent change.

  • Willingness to travel overnight for educational classes and to work non-standard and/or extended hours.

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Epic System Specialist

Hackensack University Medical Center