Epic Security Analyst

Job Title: Epic Security Analyst

Department: Information Technology - Agency Broker Applications

Location: Remote

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

We are seeking a detail-oriented and proactive Applied Epic Security Analyst to join our team. The ideal candidate will possess strong analytical skills and a keen eye for detail, enabling them to proficiently research and resolve Epic Security issues and requests. In this role, you will be responsible for Epic Security Configuration requests in a timely manner, ensuring adherence to SLA expectations, and confirming logical configurations.

Responsibilities:

• Research and resolve Epic Security Configuration issues within SLA guidelines.

• Analyze and complete Epic Security Configuration requests promptly, while adhering to approval guidelines before implementing updates.

• Collaborate with team members to address unique and challenging Epic Security requests, conducting thorough research before seeking assistance to demonstrate proactive problem-solving and analytical skills.

• Assist team members to maintain the Epic Security Configuration for 6,500+ users within our Epic instance.

Requirements:

• Meticulous attention to detail coupled with a dedication to precision and excellence.

• Demonstrated ability to prioritize tasks and manage time effectively to meet strict deadlines and SLA requirements.

• Excellent communication and teamwork abilities, adept at both independent work and collaboration within a team setting using company and vendor provided resources.

• Willingness to occasionally work Saturdays and non standard working hours to provide Configuration support

• Remote employees must have a dedicated, quiet work area and a stable, reliable internet connection of at least 75mbps download speed.

• Ability to use discretion with sensitive information.

Education/Experience:

• High School Diploma or recognized equivalent is required. Associates Degree preferred

• Insurance Industry experience preferred

• Minimum 1 year experience working with industry specific an agency management system required. Applied Epic preferred

• Proficiency in Applied Epic Security Configuration with moderate knowledge preferred

• Exposure to a helpdesk ticket service platform preferred but not required

Benefits & Perks:

• Competitive Compensation

• Industry Leading Healthcare

• Savings and Investments

• Charitable Giving Programs

• Offering hybrid work option

• Opportunities for Growth

• Parental Leave

• Generous time away

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children's health with Helen Devos Children's Hospital and UPMC Children's Hospital of Pittsburgh.

For more, visit www.Acrisure.com or learn more here.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.