Epic Operations Analyst

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Job Type:

Regular

Scheduled Hours:

40

Work Shift:

Day (United States of America)

Reporting to the Executive Director of Epic Patient Financial Services, the Senior Epic Operations Analyst is the preeminent Epic analytical resource tasked with improving revenue results and operational efficiencies for all One BILH Epic Professional Billing Revenue Cycle entities. Due to its unique involvement across a wide scope of professional entities, interdependent departments and responsibilities including but not limited to Epic and end user front to back-end billing functions and workflows, charge generation and capture, claims generation and reconciliation, remittance posting processes, retro adjudication and router actions, this position requires an advanced-level knowledge of professional business office operational workflows, policies and procedures and expertise in industry standards as well as expertise in Epic software usage, build and performance enhancement.

Performs analysis and audits on current Epic build and functionality, end user Epic workflows, and payer regulatory trends compared to current Epic build with a focus on revenue cycle integrity. Due to its service focus and project management emphasis, this position requires strong interpersonal and communication skills, well-developed analytic and organizational skills. This position is a resource to administrative staff of all levels, interfacing with other departments such as Information Systems, Ambulatory Administration, and all Ambulatory Departments and Divisions. Provides quality customer service and serves as an exemplary representative of the Patient Financial Services team.

Job Description:

FLSA Status:

Non-Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.