Mount Sinai Medical Center Of Miami Beach Miami Beach , FL 33109
Posted 2 weeks ago
Epic ClinDoc Systems Specialist
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Summary
The Epic Systems Specialist is a senior role that collaborates with key customers and end users to identify and build Epic ClinDoc improvements that serve their needs. This role will also lead Epic improvement implementations, develop training materials, and onboard internal customers. The ideal candidate has deep experience understanding customer needs and operational requirements, then building Epic system improvements that make a positive impact on their work. He or she will also collaborate closely with other Epic teams, such as Billing, MyChart.
Responsibilities
Act as an Epic ClinDoc subject matter expert providing input and support on multiple initiatives to enhance the solution
Lead multiple projects to enhance and improve the Epic Inpatient solution
Gather system requirements from internal customers and their operational counter parts
Identify, define and build inpatient-related Epic solution(s) that meet customers' needs
Participate in system testing events by designing, editing, and executing scripts
Build relationships and collaborate with customers, including clinical teams and vendors, to understand their needs
Accurately document and report any noted errors or deficiencies
Provides support to department/end users during system upgrade and optimization activities for Projects and New System Implementations; executes assigned tasks under the supervision of senior team members/management
Utilize system knowledge and available resources to address routine issues
Develop and maintain training content for users[
Facilitate workflow adoption on new processes
Collaborate closely with clinical partners such as Nursing Directors, Clinicians, as well as other Epic teams, such as Billing, and MyChart, to achieve desired outcomes
Mentor junior analyst roles
Experience
5-6+ years' requirements gathering and build experience with large hospital applications/systems
4+ years of ClinDoc analyst experience preferred
Designing, editing and executing test scripts experience
System upgrade support experience
Issue resolution experience
Experience delivering training to end users
Education and Certifications
Epic application Certification; ClinDoc Certification
Three years' Epic build experience
Bachelor's Degree or equivalent experience; Associate degree considered if have applicable experience that exceeds minimum requirements
Professional Licensure preferred (RN, etc.) or other clinical certification such as Respiratory, Physical Therapy
Skills and Attributes
Work location
Able to work in hybrid remote/on-site environment
Employee will need to be available to work onsite at the Mount Sinai Medical Center for planned activities, including but not limited to: Implementation support, Upgrades and Training activities
Must have a proven track record of being able to work independently and as part of a cohesive team operating in a remote environment
Must be a current resident of Florida or willing to relocate to Florida
Benefits
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:
Health benefits
Life insurance
Long-term disability coverage
Healthcare spending accounts
Retirement plan
Paid time off
Pet Insurance
Tuition reimbursement
Employee assistance program
Wellness program
On-site housing for select positions and more!
Mount Sinai Medical Center Of Miami Beach