Epic Applications Analyst II

INTEGRIS Health 5555 N. Grand Blvd Oklahoma's largest not-for-profit health system has a great opportunity for an Epic Application Analyst level 2 in Oklahoma City, OK. In this position, you'll be a part of our Community Connect - Ambulatory team providing exceptional work supporting the INTEGRIS Health caregivers and the community at large. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.

The Epic Application Analyst level 2 will be responsible for implementation, maintenance, and support of clinical applications used within the healthcare organization. This role will work closely with clinical end-users, IT staff, and vendors to ensure the clinical applications are optimized for usability and efficiency and meet the needs of clinicians and patients.

INTEGRIS health is an Equal Opportunity/Affirmative Action Employer.

Responsibilities:

• Epic Applications Analyst Level 2 will implement, configure, and maintain Epic and other clinical applications, including the electronic health records (EHR), clinical decision support systems, and other clinical software.

• Collaborate with clinical end-users, IT staff, and vendors to identify opportunities for improving clinical workflows and processes using technology.

• Participates in system testing and validation to ensure the clinical applications meet regulatory requirements and user needs.

• Maintains accurate and up-to-date documentation of system configurations, changes, and troubleshooting procedures. Ensure documentation is accessible to support staff and end-users.

• Participate in testing and validation activities related to Epic software upgrades and enhancements. Ensure that system changes do not negatively impact clinical workflows and patient care.

• Monitor and troubleshoot issues with clinical applications, and provide timely resolution to minimize impact on patient care and clinician productivity.

• Keeps up to date with solutions in the Epic System or other clinical application.

• Works collaboratively with operational and medical staff leaders to implement and align strategic initiatives.

• Participates in all phases of the system development life cycle including development of use cases and evaluation of software solutions.

• Participate in rounding in collaboration with clinical and business end users.

Qualifications:

• Bachelor's degree with 1 year of experience, or Associate's with 2 years of experience, or 3 years of healthcare or IT experience.

• Basic understanding of healthcare workflows and terminology.

• Epic Certification is required (certifications may include: EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central or other relevant Epic Apps).

• Occasional travel maybe required.

• Previous experience using verbal and written communication to a variety of audiences through a range of modalities.

• Knowledge of clinical workflows and processes, and experience in implementing and supporting clinical software applications.

• Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues

• Strong interpersonal skills, with the ability to communicate technical information to clinical staff members and other stakeholders.

• Working knowledge of IT solutions and interfacing preferred.