Epic Ambulatory Application Analyst

UCR Health is a team of physicians, specialists and healthcare professionals dedicated to improving the health of inland southern California residents and families by bringing health home to our communities. The Epic Ambulatory Application Analyst will be responsible to implement, build, maintain and optimize Epic electronic medical record (EMR) system with a focus on ambulatory, orders and workflows with an additional focus on registration, scheduling, check-in, and referrals.

Analyst must have knowledge of the Epic EMR software, operations and workflow, and work closely with the clinical operations team and the UCR Community Connect team to translate business needs into EMR functionality. The analyst is expected to have Epic knowledge and build expertise in orders, charge capture and general ambulatory applications. Analyst is expected to be able to work with clinicians and staff to translate workflows to Epic functionality, identify gaps, provide mutually agreeable solutions to close workflow gaps.

Involves design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols.

Prepares detailed specs encompassing clinical processes, information flow, risk and impact analysis. May provide customer service, troubleshooting, and maintenance. The full salary range for the EPIC Ambulatory Application Analyst is $96,700 - $184,100 annually.

However, the expected pay scale for this position is up to $140,400 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position.

Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a university employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Works on highly-complex initiatives to perform advanced analyses of patient care workflow and processes in various clinical departments, and to plan, develop, and define information technology solutions for improved system integration, functionality, and outcomes. Contributes to new and innovative workflows to improve operational efficiencies.Serves as a technical leader, conducting in-depth analysis and documentation of system specifications and identifying process changes as a result of system upgrades and new releases.

Leads teams and committees in developing highly-complex project plans, and provides senior staff and management with guidance and recommendations for improvements in quality, efficiency, and functionality.Leads and/or conducts the planning and implementation of clinical software, hardware, operating systems and/or distributed clinical information systems at all levels of complexity and scope. Advises peers or manages improvements in optimization and improved functionality.Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.Leads the development of new projects at high levels of complexity and broad scope. Functions as a resource to resolve systems analysis and testing issues.

Works to resolve technical challenges, as well as interpersonal and/or team performance issues in regards to development.Designs and conducts user training in complex clinical information system workflows and processes, hardware and/or operating systems with broad scope.Manages complex issues of broad scope with clinical software, hardware, operating systems and/ or distributed clinical information systems. Consults and collaborates as needed between clinical engineering, IT, networks, departments and outside vendors. Develops, collaborates and implements new functionality, testing, workflows, processes, system designs or developments as needed.Coordinates development of new Standard SOP to assist in standardization of routine processes to support the technology used by the business unit.

Supports change and innovation.Seeks improvements in services. Consults with clinicians, using feedback to improve use of technology for the clinical and business users.Plans for and allocates resources. Uses established tools to estimate and document actuals and variance. Provides status updates to the business.Define external interfaces, constraints, quality issues and other non-functional requirements.

Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s).Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use.Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.

Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner. Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use.

Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s).Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation. Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule. Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.

Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner. Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.