Epic Ambulatory Analyst

Ceres Group Boston , MA 02298

Posted 3 months ago

Epic Analyst (EpicCare)

Boston, MA

The Epic Systems Analyst is responsible for in-depth knowledge of assigned Epic System software (EpicCare). He/she conducts regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team regarding the upgrade

  • Performs analysis, design, development and maintenance of Epic Ambulatory Modules (EpicCare)

  • Configures vendor applications and products

  • Analysis of workflows, system details and technical issues associated with the Epic application

  • Scopes multiple major and minor enhancements in accordance with ISS standards and best practices

  • Analyzing new functionality and recommends how it should be used to prioritize and implement requested changes to the system

  • Troubleshooting problems and questions from end users. Provides support of daily and ad-hoc requests.

  • Interfacing with key IT, clinical, business and operations staff to assist in the development of efficient workflows.

  • Maintains system documentation and develops system specifications and procedures

  • Defines and documents user requirements

  • Applies project planning and project management methodologies

  • Coordinates and leads short duration projects; monitoring project process, progress and results

  • Develops test plans, prepares test data and performs system testing

  • Provides on-site user support during implementations

  • Takes on-call for system application support at scheduled times

  • Audits data entered by end users

  • Troubleshoots and tracks issues and problems

  • Applies systems development methodology to solve problems

  • Follows Change Management processes

  • Experience with EMR build and configuration

  • Strong EpicCare experience and MyChart experience

  • Experience with Medication Administration Record (MAR, or eMAR for electronic versions)

  • Demonstrated comprehensive knowledge of clinical practices and principles

Position Qualifications Include

  • Minimum 4 years' experience

  • Experience with EpicCare certification required

  • Bachelor's degree or higher in computer science, information systems or health care related field

  • Experience working in a hospital or other health care organization desirable

  • Experience implementing industry best practices to drive optimized operations

  • Excellent oral and written communication skills with technical and clinical audiences

  • Exceptional organizational skills to facilitate work in a fast-paced, rapidly changing environment

  • Able to articulate customer business problems

  • Strong technical command of common office tools (e.g. Microsoft Office suite, departmental applications)

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Epic Ambulatory Analyst

Ceres Group