Epayments Specialist I

Bankers Trust Des Moines , IA 50301

Posted 2 weeks ago

Job Summary:

The ePayments Specialist I provides support to the E-Payments team of the Electronic Banking Department. The duties will include, but are not limited to, processing and support of ACH, wire transfers, prepare and process business cross-border payments by various methods, consumer remittance transfers, Fed Funds, Remote Deposit, and other electronic banking functions. Duties for this position also include answering internal and external phone calls, and reconciling miscellaneous G.L. and deposit accounts.


Primary Functions and/or

Responsibilities:
  • Process ACH Balancing, verify all ACH windows and monitor over limit files

  • Input and process all cross border Fedwire and SWIFT wire transfers (incoming and outgoing), consult with customers to determine most direct path to beneficiary for payments. Review against Primary Concern Countries list, AML, and as well as feasibly possible, identify possible fraud

  • Assure that Axeltree, the S.W.I.F.T. service bureau, is providing S.W.I.F.T. services as required

  • Ensure Same Day ACH files are handled and processed by the expedited deadlines

  • Process ACH unposted items and resulting outgoing returns

  • Process ACH disputes according to ACH rules and Reg E

  • Process, post, track and send ACH incoming returns, post ACH no-offsets and reversals, track and email corporate payments reports

  • Monitor and process ACH death notifications

  • Monitor letters of reclamations (government entries comply with Green Book rules), letters of indemnity and copies of authorization requests

  • Take calls for Fed Funds and initiate Wire transfer requests as applicable

  • Process the wire startup functions, including bringing up the system and balancing and recording totals. Verify the Optical file, enter and process incoming and outgoing wire transfer requests, print and mail wire transfer advices. Complete the wire end of day process, including balance requests to Fed and balance upload to Fed

  • Answer internal and external phone calls. Provide customer support for all functions processed by the E-Payments team

  • Process reconcilements for ACH origination and receiving and other various General Ledger and deposit accounts

  • Process other miscellaneous functions, including scanning, filing, and address changes

  • Process various month end procedures, reconcilements and reports

  • Maintain and update foreign correspondent bank files

  • Research and/or investigate any wire transfers that may have issues

  • Must keep current and knowledgeable on federal regulations regarding exporting goods (ie, OFAC, EAR, BIS Anti-boycott, OFAC, AML) as well as those of other countries

  • Must learn and become knowledgeable of the Rules and Regulations regarding the processing of electronic payments, including but not limited to the NACHA Operating Rules, Regulation E, the Green Book, etc.

  • Assist with special projects

Education and/or Experience:

  • Two-year college degree OR completion of specialized study at a business or trade school

  • College background preferred

  • Prior bank operations experience preferred

  • Previous ACH, wire transfer or Remote Deposit experience desired

  • Previous customer service experience desired

Specific Skills, Knowledge & Abilities:

  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

  • Strong attention to detail

  • Strong customer services skills

  • Excellent communication skills (written and/or oral)

  • Strong organizational and planning skills

  • Ability to multi-task

  • Analytical and problem solving skills

WORK SCHEDULE: Full-time. Hours will vary Monday-Friday between 7:30 a.m. to 6:30 p.m.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

"PROTECTED VETERANS" AND "INDIVIDUAL WITH DISABILITY"


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Epayments Specialist I

Bankers Trust