Environmental Services Technician

Tulsa Zoo Management, Inc.

Position Title: Environmental Services Technician

Reports To: Environmental Services Manager

FLSA Status: Hourly, Non-Exempt

Safety-Sensitive: Yes

Tulsa Zoo Management, Inc. (TZMI) is a 501(c)(3) nonprofit organization with the mission of "Connecting, Caring, Advocating for Wildlife, People, and Wild Places." A dynamic group of passionate individuals brings the zoo to life each day, 365 days per year, caring for animals, greeting guests, educating the public and managing the facilities. Each member of the team is integral to the success of the zoo as a key asset in the City of Tulsa and the Northeast Oklahoma region, delivering recreational opportunities, providing unplugged family time and conserving animal species for future generations.

Position Summary:

This position is responsible for regular cleaning of the zoo based on an assigned routine, including but not limited to emptying trash, picking up trash on grounds, cleaning floors, walls, windows, toilets, sinks, and mirrors, wiping railing, and dusting.

Essential Duties and Responsibilities:

Other duties may be assigned in keeping with the mission of Tulsa Zoo Management, Inc. (TZMI)

• Regular cleaning of the zoo based on a routine assigned by the Environmental Services Manager, which may include public areas, nonpublic areas, outdoor locations, indoor locations, grounds and offices.

• Completes all assigned cleaning tasks within acceptable timeframe and utilizing a keen eye for detail. Responsible for bringing unforeseen issues to the attention of the Manager or Assistant Manager, with a constant focus on guest satisfaction and the highest level of customer service.

• Responsible for checking and replacing light bulbs and checking and restocking supplies such as paper products.

• Responsible for operating custodial equipment as required such as buffers and power washers, etc.

• Responsible for responding to calls regarding spills, leaks, accidents, etc. that occur throughout the day.

• Acknowledges guests on grounds and provides assistance/answers questions.

Supervisory Responsibilities:

This position currently has no supervisory responsibilities.

Values:

To perform the job successfully, an individual should demonstrate the following competencies as they relate to TZMI core values:

• We are enthusiastically committed to be part of the Tulsa Zoo community.

• We will all work together as one Zoo Team to support the Zoo's mission.

• We will value and appreciate everyone and create a safe, understanding, and welcoming environment for all.

• We will all be accountable for achieving excellence.

• We will earn the trust of one another, acting honestly and treating each other with respect.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

No education requirement; one year related experience and/or training.

Language Skills

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of TZMI.

Mathematical Skills

Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.

Computer Skills

Microsoft programs preferred; Internet Browser(s)- Explorer, Chrome, Safari, etc. required.

Other Skills, Abilities or Qualifications

Must possess a valid driver's license and be insurable on TZMI's insurance carrier.

Ability to operate basic custodial equipment, including buffers, power washers, etc. Ability to work a flexible schedule including evenings, weekends and holidays. Ability to use basic computer-based systems such as an electronic timeclock, a zoo radio, etc.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position involves substantial standing; substantial walking; moderate sitting; substantial reaching with hands and arms; moderate climbing or balancing; substantial stooping, kneeling, crouching or crawling; substantial talking or hearing; substantial lifting more than 60 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This work environment involves substantial work near moving mechanical parts; minimal work in high, precarious places; substantial work with or around fumes or airborne particles; minimal work with or near toxic or caustic chemicals; substantial work in outdoor weather conditions; moderate work with loud noise level.