Environmental Services / Custodial Operations Manager 1

Sodexo USA Carlisle , PA 17013

Posted 2 months ago

Unit Description

Sodexo Seniors is seeking a temporary (4 to 6 months) Environmental Services / Custodial Operations Manager at Claremont Nursing and Rehabilitation Center in Carlisle, PA. Claremont Nursing and Rehabilitation Center is a 280 bed facility with 30 of those beds being short term rehabilitation. The manager will be responsible for managing 32 client union employees in both the housekeeping and laundry departments.

Our Sodexo Environmental Services/Housekeeping teams work to direct housekeeping operations at client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo, residents are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment within our facilities is key to the full resident experience.The successful candidate will:

  • have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
  • have experience driving customer service and/or guest satisfaction results;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, and change management;
  • have experience effectively managing projects within agreed upon timelines;
  • are results and safety driven;
  • have in-depth knowledge of housekeeping systems and procedures;
  • have exceptional client service mentality and executive presence;
  • be responsible for driving client and resident satisfaction scores;
  • provide a clean and safe environment for resident, visitors and staff; and/or
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

  • are an expert in building and maintain strong customer / client relationships;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • have experiance in custodial or housekeeping experience preferably in a senior living environment;
  • are proficient with computers and other technology; and/or
  • have strong financial acumen and budget management experience.

Learn more about Claremont Nursing and Rehabilitathttpsenter at https://claremontnursing.com/Learn more about Sodexo's Benefits Not the job

Sodexoou? At Sodexo, we offer Environmental Service/HousekeepingHealthcare in Healthcare and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.Sodexoing for Sodexo: Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements. Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.-Assumes GM responsibilities and authority in his or her absence-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

  • Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

  • Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

  • Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

Qualifications & Requirements

Basic Education Requirement

  • Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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Environmental Services / Custodial Operations Manager 1

Sodexo USA