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Environmental Account Coordinator

Expired Job

Cambridge Isotope Laboratories, Inc. Tewksbury , MA 01876

Posted 2 weeks ago

Environmental Account Coordinator

Cambridge Isotope Laboratories has an outstanding opportunity to join our team as an Environmental Account Coordinator in our Tewksbury, MA location. As the leading company in a niche scientific market, CIL works with cutting edge researchers in clinical diagnostics, metabolic research, proteomics, environmental testing, protein discovery, drug development, metabolomics and industrial research. CIL has had consistent growth and profitability for 35 years. CIL's growing customer base spans academia, pharmaceutical and industry, enabling collaborations with Nobel laureates, industry-leading scientists, and chemists. CIL partners with leading instrument manufacturers as well pioneering research groups that have expertise in product development and drive market growth.

As a member of the Environmental, Food, Water, and Exposure Analysis products team, the Environmental Account Coordinator is responsible for receiving and processing orders, developing price quotations, responding to technical inquiries and providing assistance to our environmental sales team.



Responsibilities:

  • Process orders received via phone, e-mail, website, fax, and EDI
  • Monitor open orders and backorders, and coordinate with sales managers through completion
  • Process quotations and respond to price inquiries from customers and sale representatives
  • Monitor open quotations, and coordinate with sales managers through completion
  • Maintain contact management and customer master files with current information
  • Set up new customer accounts and maintain customer credit information
  • Maintain working knowledge of VIP customers
  • Process technical inquiries/requests, and coordinate with appropriate CIL personnel
  • Process product and pricing information updates for implementation on MIS and website
  • Provide general communication to customers, e.g., promote special offers, send email blasts as needed, send holiday reminders to key customers (e.g., early closing, year-end inventory)
  • Prepare various reports as needed by environmental sales team
  • Act as backup for Customer Service when needed
  • Perform any related work as may be required



Requirements:

  • A BS in science, preferably Chemistry, along with 2+ years relevant experience. Experience in Environmental Sciences or Environmental Analytical Chemistry strongly preferred
  • Customer service or sales experience, preferably in scientific/chemical environment preferred
  • PC and excellent verbal and written communication skills required
  • Ability to multi-task in a fast-paced environment
  • Attention to detail and strong follow-through skills
  • Commitment to fulfilling customer needs

Our employees are active contributors to the companys success and enjoy long term careers at CIL. More than 95% of CILs senior managers have been with the company for more than 15 years. CIL employees appreciate the small company atmosphere, value of employee contributions, team camaraderie and excellent benefits package.

CIL offers a fantastic, comprehensive benefit program including BCBS Health, dental, 401K and sabbatical program.

If you meet these qualifications, please submit your resume.

CIL is an EEO/Affirmative Action employer

About us:

Cambridge Isotope Laboratories, Inc., with headquarters in Tewksbury, MA, is the worlds premier producer of stable isotope labeled compounds and a world leader in the field of stable isotope separations. CIL has 450 employees with laboratories in the U.S., Canada, France and Germany.

For 35 years, CIL has specialized in the development, production, and marketing of stable isotopes and chemical compounds labeled with stable isotopes. Join us for excellent career opportunities as we drive the expansion of market applications with innovative product development.

Learn more about us on our website: www.isotope.com
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Environmental Account Coordinator

Expired Job

Cambridge Isotope Laboratories, Inc.