Environment Of Care Consultant - Good Samaritan Hospital - Full Time (80 Hrs), Day Shift

Job Overview:

This position assumes responsibility for planning, directing and monitoring of a comprehensive EOC/ safety program at multiple inpatient, outpatient and support facility locations. This position also evaluates, identifies, plans, coordinates, and leads system-wide and entity based EOC activities. This position actively communicates and works closely with identified internal/ external customers, regulatory inspectors and emergency event teams.

Job Requirements:

Graduate of an approved technical, professional, or vocational program; Certified as a healthcare EOC specialist or CHFM Equivalent experience accepted in lieu of degree

Participates in a TJC survey or equivalent regulatory inspections

Ability to research/interpret governmental code requirements

Requires the ability to manage computer programs and projects

Excellence in interpersonal and written communication skills

ASHE, OHA, etc.

4-5 years experience Management Healthcare Experience with facility management in a complex healthcare environment Must have proven experience in working with Joint Commission and CMS standards

4-5 years experience Management Healthcare Experience with facility management in a complex healthcare environment Must have proven experience in working with Joint Commission and CMS standards

Job Responsibilities:

Manages a comprehensive program of preventative maintenance activities to ensure utilities, environmental systems and other building systems operate properly and efficiently. Prioritizes, coordinates, and assigns work through verbal instructions/directions, hospital work requests, and, as requested from upper management. Develops and maintains record keeping and reporting system for Work Orders and Assests

Serves as EOC co-chair and subject matter expert on internal and external EOC matters. Collaborates with system and facility teams: EOC teams, clinical discipline teams, facility leadership, risk management, and other groups as appropriate. Develops and coordinates training and education of employees, physicians, students, and third party personnel on EOC issues.

Develops standards to measure performance and improvements in accordance with the regulatory agencies and TriHealth targets. Presents data, deficiencies identified during surveillance/monitoring, and the status of implementation/mitigations to key stakeholders, leadership and identified committees. Maintains ongoing EOC monitoring for organizational risk within the areas of responsibility.

Participants in the development and implementation of standardized EOC practices at system and facility levels. Assists with development and implementation of the EOC programs and associated employee safety activities.

Other Job-Related Information:

TriHealth's EOC / Safety teams are a newly remade process that has expanded it's practice beyond the traditional "Environment of Care" model and into a more mainstream Facilities operation. This position is involved in many types of audits/risk assessments both within the inpatient hospital setting as well as the outpatient ambulatory arena. Monitoring, investigating and assisting with employee injury mitigation is very common as are other types of safety investigation. As a professional team we are constantly working to educate and improve our knowledge and expertise in the many varying areas of compliance and safety. It is a very dynamic environment!

Working Conditions:

Climbing

• Occasionally

Concentrating

• Frequently

Continous Learning

• Frequently

Hearing: Conversation

• Occasionally

Interpersonal Communication

• Frequently

Kneeling

• Occasionally

Lifting <10 Lbs

• Occasionally
  Lifting 50+ Lbs

• Rarely

Lifting 11-50 Lbs

• Occasionally

Pulling

• Rarely

Pushing

• Rarely

Reaching

• Occasionally

Reading

• Consistently

Sitting

• Occasionally

Standing

• Frequently

Stooping

• Occasionally

Thinking/Reasoning

• Frequently

Use of Hands

• Occasionally

Color Vision

• Frequently

Walking

• Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

• Offer patients and guests priority when waiting (lines, elevators)

• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.

• Respect everyone's opinion and contribution, regardless of title/role.

• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.

• Pick up trash, ensuring the physical environment is clean and safe.

• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.

• Show courtesy and compassion with customers, team members and the community