EAB Washington , DC 20319
Posted 1 week ago
About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,500 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across five major areas: enrollment, student success, institutional strategy, data & analytics, and diversity, equity, and inclusion (DE&I). We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
The Role in Brief:
Entry-Level Coordinator, Research Department
EAB is the leading global provider of research and advice to higher education and K-12 institutions, working with more than 2,500 colleges, universities, and school districts in the U.S., Canada, and Europe. Our research programs help executives at client organizations educate stakeholders, make research-informed decisions, and speed implementation of industry best practices.
You color-code, you organize, you never let things slip through the cracks. As a Coordinator, you support our Research Department by connecting partners to our team of experts, ensuring processes are running smoothly, and meeting key deadlines.
As an integral member of the Research Operations team, the Coordinator will gain experience and expertise in business operations at EAB. The Coordinator will serve an important role both internally and externally as a liaison, information resource, and key point of contact.
This role is based in Washington, D.C.
Primary Responsibilities:
Act as an internal and external liaison for EAB Research,
Collaborate across teams and divisions to provide high-quality, seamless customer service
Maintain 4-5 Research Advisory Expert executives' calendars
Identify and manage engagement events for the department and central operations team
Oversee logistics for key department communications and initiatives, including leadership weekly updates, career committees, town halls, special events, etc.
Work with operations team to manage schedules, content, speakers, session notes and materials, etc. for all continuous training work in Research
Oversee the onboarding process for new department hires
Collaborate with team managers on department communications
Manage other administrative duties and special projects as needed
Basic Qualifications:
Excellent academic record
Bachelor's Degree
Must possess at least two of the following:
Customer service experience
Experience working in a team environment
Experience in an office setting
Leadership experience
Ideal Qualifications:
Ability to work independently and autonomously
Proven ability to meet and exceed internal and external customer expectations
Proven ability to manage and troubleshoot basic technology platforms
Attention to detail
Solution-focused problem solving
Experience developing personal organization tactics to meet business goals
Proven experience managing multiple, competing priorities simultaneously
Discretion with sensitive material and communications
Experience with Excel
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB's DE&I Promise
If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Compensation:
The anticipated starting salary for this role is $40,000 per year.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Gender affirming care coverage
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
EAB