Entry Level Automotive Technician (General Service Technician)

Monro Muffler Brake & Service Portland , ME 04101

Posted 2 months ago

Monro, Inc., headquartered in Rochester, NY. Experience our unmatched success as the largest operator with close to 1300 auto service and tire stores coast to coast. Our market dominance is driven by teammates who exceed guest expectations and provide consistent value. Recognized as an industry leader, we are a publicly held company (NASDAQ: MNRO) with an ongoing multiyear transformational change initiatives, investing nearly $100 million in our stores, technology and our teammates.

The Monro Family of auto service and tire centers feature quality brands, the majority offering complete auto care at significant savings compared to dealers. We operate approximately 1300 stores, 98 franchised locations, 8 wholesale locations, and 3 retread facilities in 32 states. Our footprint extends from New England to the Southeast, the Mid-Atlantic to the Midwest, and now into California and the Western region.

The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.

Essential Functions:

  • Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.

  • Tire Services - perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.

  • Vehicle Services - perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.

  • Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting and communicating additional needed services and repairs.

  • Assist in inventory management to include pulling tires and parts, unloading and stocking inventory; utilize company truck to pick up inventory as needed

  • Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.

  • Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures.

  • Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.

  • Understand and adhere to company policies and procedures, OSHA standards, safety and environmental codes and industry regulations including consistent use of required personal protective equipment including but not limited to approved Safety Glasses.

  • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.

  • Operate, utilize and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.

  • Perform other duties as assigned and required by your direct supervisor.

Management Responsibility:

The General Service Technician is an individual contributor to the team and operates under the direction of the Technical Service Manager, Assistant / Store Manager

Education and Experience:

High School Diploma and automotive training including basic car maintenance and repair or the equivalent combination of education and experience.

Knowledge & Skills:

  • Ability to take initiative in identifying problems, collecting data, and establishing facts in order to make practical decisions and recommend solutions

  • Strong customer service skills

  • Strong verbal and written communication skills with the ability to convey technical issues and write routine reports

Work Environment & Physical Requirements:

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust.

Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)

Required to own a basic set of tools or participate in tool purchase program

Ability to work flexible hours, days, evenings, weekends and holidays

Must be able to see, and lift, carry and stock merchandise and supplies up to 75 lbs. without assistance

Frequent standing and walking for long periods of time

Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting

All your information will be kept confidential according to EEO guidelines.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Automotive Technician

Find A Wrench

Posted 6 days ago

VIEW JOBS 8/4/2020 12:00:00 AM 2020-11-02T00:00 <p><em>Berlin City Honda, the fastest growing team in Maine is Actively Hiring an experienced and highly skilled Service Technician in Portland, ME!</em></p><p><strong><em>*** Sign On Bonus &amp; Relocation Assistance, Competitive Pay Plans, Fun, Work/Hard Play Environment, and Opportunity for Growth!! ***</em></strong></p><p><strong>What We Offer:</strong></p><p><strong>--SIGN ON BONUS OR RELOCATION ASSISTANCE FOR COMPETITIVE, EXPERIENCED AND HIGHLY SKILLED CANDIDATES!!! </strong></p><p><strong>--Competitive Pay Plans tailored to your experience </strong></p><p>--Career growth and opportunity with paid ongoing certification</p><p>--Sign on bonus &amp; relocation assistance for competitive candidates</p><p>--Tool allowance</p><p>--We pay to have your tools moved</p><p>--Recognition programs &amp; awards are part of the culture that rewards excelling and high performance</p><p>--Flexible scheduling</p><p>--Paid vacation</p><p>--An extensive benefits package including medical, dental, vision, life and disability insurance, and more</p><p>--401(k) with employer contribution</p><p>--Tuition assistance</p><p>--Gym membership reimbursement</p><p>--Employee discounts</p><p><strong>Who We Are:</strong></p><p>Berlin City Auto Group is a family of dealerships located throughout Maine, New Hampshire, and Vermont. Our philosophy is <strong>Easy</strong> &ndash; a way of doing business that finds a way to satisfy each and every customer with the highest level of service. Our team feels like family and we treat everyone around us that way. We are passionate about our work and the culture that we have created. Our core values bind us, from Portland to Gorham to Burlington, and that drives us to succeed.</p><p><strong>Position Overview:</strong></p><p>The Service Technician will diagnose vehicle service problems and make necessary repairs and adjustments in a professional, quality manner.</p><p><strong>Who You Are:</strong></p><p>--Ability to identify problems quickly</p><p>--Goals are accurately and consistently achieved</p><p>--You can maintain profitable and effective use of service department assets</p><p>--A high level of motivation and demonstrated ability to learn and succeed </p><p>--Consistently high levels of documented customer satisfaction as measured by manufacturer, company and dealership sponsored surveys</p><p>--Maintain a positive attitude when dealing with management, parts personnel and other technicians</p><p>--Assure customers consistently receive good value</p><p>--Effective analytical and communication skills</p><p>--Ability to learn new technology and repair and service procedures and specifications</p><p>--Certifications from manufacture or ASE are a plus</p><p>--Sense of urgency</p><p>--Able to work in a fast paced environment</p><p>--2+ years a Service Technician in a dealership setting.</p><p>--You have a technician certification (s) from an accredited technical school</p><p><strong>Requirements:</strong></p><p>--Must be at least 18 years of age</p><p>--Possess a valid driver&rsquo;s license and have a favorable motor vehicle record</p><p>--Ability to pass a pre-employment background check</p><p>--Authorized to work in the United States</p><p><strong>Essential Functions:</strong></p><p>--Perform quality repairs on assigned repairs. Fix the vehicle right the first time! Make a quality check after each repair. </p><p>--Advise Service Writer of needed repairs, including parts needs and advise manager of any changes or deviations from the original repair instructions on the repair order. </p><p>--Complete comprehensive documentation of cause / correction, specifications, and any other pertinent information needed to describe repair activities. </p><p>--Ensure current knowledge of latest technical data and service procedures. </p><p>--Attend required service training sessions or meetings and share expertise with others.</p><p>--Maintain basic tools necessary to complete assigned jobs. </p><p>--Maintain ability to use all company equipment and tools correctly, or seek assistance as needed. Clean and lock up all tools daily.</p><p>--Perform all repairs in assigned work areas, unless otherwise instructed by the Group Leader.</p><p>Don't let this opportunity pass you by.&nbsp; Contact us today.</p><p>&nbsp;</p><p>IND3</p> Find A Wrench South Portland ME

Entry Level Automotive Technician (General Service Technician)

Monro Muffler Brake & Service