Enterprise Workforce Solutions (Ews) Operations Associate

Job Family:

Resource Management

Travel Required:

Up to 10%

Clearance Required:

None

What You Will Do:

The Enterprise Workforce Solutions (EWS) team is part of the Human Capital organization at Guidehouse and is a critical partner to the client service delivery segments at Guidehouse, enabling outstanding client service, revenue generation and a compelling employee experience. The team manages enterprise-wide efforts to deliver staffing solutions through process and automation, assists with large-scale project deployment, facilitates internal mobility with a focus on employee-generated requests, manages the talent process for Guidehouse's non-employee workforce and leads strategic workforce planning.

The EWS Operations Associate is a critical part of that team, designing process and delivering regular analytical insights to the EWS team, segment leadership and corporate leadership. They will assist with developing business processes, assisting with change management activities and performing data analysis to support project staffing, strategic workforce planning, and total talent management.

This position reports to the EWS Operations Lead. This position interacts directly with IT, human capital, finance, and contracts personnel in a dynamic, challenging and collegial environment.

Duties & Responsibilities:

• Applying sound business judgement, design and implement policies, procedures, and guidelines around project staffing, strategic workforce planning, internal mobility, and total talent management across the enterprise

• Develop and advise the business on organizational change management plans around significant process and technology changes, including leadership alignment, stakeholder engagement, strategic communications, training, and evaluation

• Develop and manage project plans for bespoke projects for the EWS function

• Evaluate and make recommendations for efficiencies / standardization in processes and procedures related to scope of work

• Analyze data and produce regular reporting on key performance indicators and metrics that drive operational and executive level insights, including analysis and dashboards related to strategic workforce planning, total talent mix, internal mobility demographics, and self-service tool / process effectiveness

• Develop internal meeting and status reporting content using PowerPoint and Excel

• Escalate issues, as applicable, to the EWS Operations Lead

• Participate as an active member of the EWS team, identifying and deploying continual process improvement and standardization across the enterprise

• Any other duties requested by the EWS Operations Lead to support overall EWS function

What You Will Need:

The ideal candidate has the right blend of experiences and skills to support a dynamic and fast-paced team. They are energetic, positive and solution-oriented, with an exceptional client service mentality and desire to constantly delight internal and external clients. They are equally comfortable being supported and challenged, understanding that the combination of the two maximizes professional growth.

Other qualifications for the role are listed below:

• Bachelor's degree from an accredited university plus 2+ years of professional experience OR 6+ years of professional experience in lieu of degree.

• Strong proficiency in Microsoft Office, particularly Excel and PowerPoint and Power BI

• Demonstrated experience with business requirements development and documentation of standard operating procedures

• Demonstrated organizational skills, attention to detail and ability to set up systems to easily recall important details

• Strong interpersonal skills with an ability to develop relationships of trust quickly and carefully across both internal and external stakeholders at all levels across an organization

• Demonstrated experience interacting with end-users to understand and document business requirements

• Exceptional verbal and written communication skills, particularly with the ability to "see around corners" and anticipate the needs of their internal clients

• Strong critical thinking skills

• Exhibit an analytical mind, a strong intellectual curiosity

• Strong data management experience with intermediate to advanced functions and data aggregation / analysis techniques

• Ability to work independently and be self-motivated, while also being an exceptional team player

• Adaptable to changing environments

• A demonstrable willingness to work more than 40 hours as needed to support business requests

• United States Citizenship

What Would Be Nice To Have:

• Previous experience in human resources, talent acquisition or resourcing / staffing

• 2+ years of related experience, specifically in project management, process design and organizational change management

• Experience with Workday

• Experience with Power BI

The annual salary range for this position is $65,900.00-$98,900.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.