Enterprise Systems Engineer

Bioclinica, Inc Nashville , TN 37201

Posted 11 months ago

Bioclinica is recruiting for an Enterprise Systems Engineer to join our growing team!

The Enterprise Systems Engineer's role is to plan, direct, and coordinate the design, installation, and maintenance of server, backup, storage, and other systems to ensure the stable operation of the organization's IT assets. This includes developing, configuring, maintaining, supporting, optimizing and documenting all new and existing infrastructure hardware and software.

If you are intellectually curious, have a passion to problem solve, and learn new technologies, this may be the opportunity for you!

Primary Responsibilities:

Develops enterprise system infrastructure by:

  • Analyzing system requirements

  • Researching available technologies

  • Evaluating existing technologies and services, to make recommendations to meet the IT strategic plan

  • Understanding a high-availability, high-performance environment and perform work to those standards

  • Being accountable for detailed designs based on the committed architecture and standards

Implements enterprise system infrastructure by:

  • Installing, configuring and maintaining VMware hosts, Windows and UNIX/Linux servers, Network Appliance NAS/SAN systems, and all other enterprise class hardware and software

  • Working with multiple partner resources and project managers to achieve project implementations on time and on budget

  • Committing to and meeting project milestones and costs

  • Being accountable for the implementation of technology/services architectures and standards.

  • Documenting and qualifying all enterprise class system solutions

  • Transitioning the solutions to the appropriate team within Bioclinica

Monitors enterprise system infrastructure by:

  • Working with appropriate resources to ensure all aspects of the high-availability, high-performance environment are properly monitored

  • Performing daily system monitoring using the appropriate tools

  • Verifying the integrity and availability of all hardware, server resources, and systems

  • Reviewing system logs, application logs, and verifying completion of scheduled jobs

Back-ups and recovers enterprise systems and data by:

  • Designing and implementing an enterprise backup solution

  • Reviewing backup logs and verifying completion of scheduled jobs

  • Enforce backup standards and company best practices in concert with other members of the backup team, system administrators and end users

  • Investigating, analyzing and resolving failing backups

Maintains Quality Service and Departmental Standards by

  • Reading, understanding and adhering to organizational Standard Operating Procedures (SOPs)

  • Assisting in establishing and enforcing departmental standards

  • Participating in the modification of company SOPs related to Information Technology Services

Secondary Responsibilities

Contributes to team effort by

  • Exploring new opportunities to add value to organization and departmental processes

  • Helping others to achieve results

  • Performing other duties as assigned

Maintains Technical Knowledge by

  • Attending and participating in applicable company-sponsored training

  • Maintaining a strong understanding of Industry trends and applicable technology

This position description should not be deemed all inclusive. Additional requirements and expectations may be assigned. At all times, employees are expected to adhere to company policies and company SOPs.

EEO Statement

Bioclinica is an equal opportunity employer. Bioclinica evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic

Qualifications:

Education:

Bachelor's degree in computer science, information technology is preferred or equivalent professional experience required.

Experience:
3+ years' experience in a similar role and/or as a systems administrator/engineer required

Solid OS level knowledge and experience (Windows and Oracle Solaris/Linux Servers).

Experience in administration of Oracle Sun hardware (CMT and ODA) running Oracle VM and Solaris

Solid understanding of various software and technology infrastructure such as: MS Windows, VMWare vSphere, Citrix, Cisco ASA, Cisco switches, Active Directory and SAN technologies (NetApp and EMC Isilon) required

Good working knowledge of network switching and routers

Experience working with computer software including Word, Excel and Access preferred

Experience working with clinical trials and/or within pharmaceutical environment preferred

Working knowledge of the drug development process including knowledge of FDA requirements for technology Infrastructure and Systems Validation preferred

Proven problem solving abilities

Mentoring and/or supervisory skills a plus.

Additional skill set:

Ability to work in group setting and independently; ability to adjust to changing priorities

Excellent attention and orientation toward meticulous work

Strong interpersonal and communication skills, both verbal and written

Fluent in reading, writing and speaking English

Ability to project and maintain a professional and positive attitude

Working conditions:

Travel

  • 0-15%

Lifting

  • 0-100lbs.

Other

  • Computer work for long periods of time

Work Schedule Requires availability to occasionally work unusual hours including evenings and weekends to accommodate Network repairs, upgrades, etc. May require responding to afterhours IT emergencies (i.e. On call)


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Enterprise Systems Engineer

Bioclinica, Inc