The Solutions Consultant at WalkMe acts as a conduit between sales and delivery, translating customers' business vision and strategy into solutions, and driving the technology evaluation part of the sales process. This role works as an integral member of the sales team, serving as the key technical advisor and advocate for our products during the sales process. As the technical face of the Sales team, the Solution Consultant should be articulate, quick on their feet and comfortable interacting with potential customers the value of the WalkMe product. We are looking for a top performer who can establish & maintain strong relationships throughout the sales cycle, and who exudes a passion for understanding the needs of the customer and articulating the value of WalkMe's products and solutions in meeting those needs.
Supports the Account Executive by taking a consultative role in the customers' evaluation processes, including answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering.
Develop strong technical relationships within the various customer teams, acting as a trusted advisor.
Be able to convey the value of WalkMe products through many mediums, including phone, presentation, and live/online product demonstrations.
Manage technical POC's both onsite and offsite
Collaborate on and present custom product demonstrations to support the sales cycle
Aggregate feedback from customer meetings and be able to convey that to product management and Engineering
Speak at field events to both the technical and non-technical
Work as an extension of marketing by evangelizing product knowledge by writing blogs, participating in demo-driven webinars when needed.
THE IDEAL CANDIDATE WILL BE/HAVE:
Ability to grasp complex technical information, interpret, and articulate to audiences of varying technical levels.
Excellent verbal and written skills, with the ability to communicate ideas- both technical and non-technical- over the mediums of email and
At least 3 years of experience in the world of technical sales working with Enterprise customers in one of the following roles:
Functional / Technical Pre-sales
Functional / Technical Consultant
Experience work with CRM systems, notably SFDC
Experience and/or comfortable presenting to and interacting with customers at all levels engineering to C level.
Math, Science or Technical 4 year degree preferred
Naturally possesses a sense of ownership and can calmly respond in matters of urgency
Have a deep understanding of enterprise technologies and business context
Fully stocked kitchen for breakfast
All the snacks you can think of
Free catered lunch daily
Video games, FIFA and Smash competitions all day!
And finally.WalkMe was recently named of the "Best and Brightest Places to Work in San Francisco", and you can really tell how amazing the culture is once you visit the office.We focus on being a collaborative, global startup company consisting of employees with the highest levels of integrity.
Why Join WalkMe?
Ranked #6 in Deloitte's 2016 Technology Fast 500 [Software Category]
Our product is used by companies like MasterCard, Intuit, Virgin, United States Postal Service, Pandora, SAP and more.
We hire smart, funny, adventurous and fearless people.
CHECK US OUT ON GLASSDOOR.COM:
CHECK OUT OUR OFFICE CULTURE:
WalkMe provides a cloud-based service designed to help professionals customer service managers, user experience managers, training professionals, SaaS providers and sales managers to guide and engage prospects, customers, employees and partners through any online experience. We've designed a platform which helps businesses eliminate online confusion, while at the same time raise efficiency and reduce costs.
TO ALL RECRUITMENT AGENCIES:
WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.