We're a nonprofit, regional healthcare network with two hospitals, numerous outpatient medical offices, a multi-specialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer and emergency services. Our leadership is dedicated to putting patients firsta cornerstone of our mission, vision and valuesas we deliver top-quality healthcare.
From our extensive facilities in Whittier, California and Downey, California, PIH Health serves more than two million residents in Los Angeles and Orange Counties and throughout the San Gabriel Valley.
The Enterprise Scheduling Registrar (Rehab Dept.) performs all tasks related to patient scheduling and pre-registration of outpatients in an efficient, accurate and hospitable manner to ensure that patient, physician and hospital needs are met. Job duties include: Insurance authorization, chart preparation, faxing, filing, and managing the phones. Engages in performance improvement activities as needed and serves as a communication facilitator for area of responsibility.
Demonstrated attention to detail
Demonstrated ability to communicate effectively and tactfully
Good English spelling skills
Good English reading and comprehension skills
Ability to follow directions as outlined in policies or given by Supervisor
Computer Skills / Typing 45 wpm minimum
Must have a minimum one (1) year of work experience in a doctor's office scheduling patients or in hospital registration / admitting
Knowledge of Insurance and Authorization process
Must have a high school diploma or G.E.D.; evidence of continuing education preferred
Medical terminology or demonstrated proficiency within six months of hire date (via a course or self guided study program)
Telephone experience with good phone etiquette
Bilingual skills in English and Spanish and/or English and Chinese preferred
Beyond the benefits that come with working for the area's leading community healthcare provider one that also recognizes the need to ensure patient safety and comfort you'll enjoy an extremely competitive compensation and benefits package. We are an equal opportunity employer and seek diversity in our workforce. EOE M/F/D/V