Enterprise Retail Analyst

The Enterprise Retail Analyst will play a crucial role in SupplyPike's GTM motion by creating compelling and data-driven business cases and ROI analyses for prospects to help drive revenue at the company. Additionally, they will be responsible for creating reporting for Enterprise customers, providing them with valuable insights into their deductions and revenue management processes to support retention and upsell opportunities. This will be a primarily internal-facing role that will work closely with the Sales, Product, Finance, and Customer Success teams at SupplyPike and requires a deep understanding of the unique challenges faced by CPG companies in deductions management and the ability to translate complex technical capabilities into tangible business benefits.

• Support the Enterprise Sales team by developing detailed business cases and ROI analyses that highlight the value proposition of our solutions

• Collaborate with the Sales team to understand customer needs and objectives

• Collaborate with the Finance, Product, and Customer Success teams to validate financial assumptions and ensure accuracy of ROI calculations

• Provide support identifying trends in customer data to find issues and root causes of revenue loss issues

• Ensure the Enterprise Sales team is equipped with all necessary data (and understanding of data) for calls with prospects

• Support pulling ad hoc reporting for Enterprise prospects as needed

• Support the Customer Success team by creating Enterprise customer-specific reports measuring performance against strategic initiatives and objectives

• Update and refresh weekly and monthly reporting for assigned customers

• Collaborate with Customer Success and Account Management teams to identify and prioritize customer ROI opportunities to maximize revenue recovery

• Research and analyze customer data to identify root causes of revenue loss and highlight opportunities to prevent revenue loss for assigned customers

• Lead business requirement sessions with aforementioned stakeholders to determine clear and comprehensive requirements for reporting

• Work collaboratively across teams to ensure maximization of operational efficiencies when developing business cases/ROI analyses/customer reporting, and recommending/executing on changes as needed