Enterprise Records Analyst

Position Description

Position Overview:

Under general supervision, the record analyst will assist in the maintenance of the County Records & Information Management Plan and will serve as a liaison to approximately 60 county departments. Assist in reviewing and improving records management processes, and provide consulting support as needed to map and improve the Information Governance Program. Responsibilities include writing procedures and providing training to users, conducting inventories, interviewing department staff, documenting procedures used to create schedules, maintaining Records Management systems, and responding to e-discovery requests.

Job Duties:

• Communicate and interact with clients to provide effective Records Management trainings via phone, e-mail, MS Teams, or in person.

• Partner with Universal Services training group to facilitate and teach Records & Information Management webinars

• Acts as a liaison between user departments and the records center regarding records classification.

• Assist with the development, implementation, and utilization of the Records Control schedule and Records & Information Management Plan. Identify records series and create descriptions following an initial analysis of a records collection to be incorporated into the RIM program.

• Respond to e-discovery and PIA request by coordinating efforts shared by internal legal and IT departments.

• Respond to specific records requests by searching, locating, retrieving, and delivering records or information through established procedures and delivery systems in a timely manner.

• Create, distribute, and maintain documents in accordance with IGRM procedures. Audit Records and Information, in accordance with retention policy and established procedures

• Maintain the internal and external web presence for the IG/RM department.

• Processes obsolete records for destruction, in accordance with HC retention policy and established procedures.

• Provide administrative support, encompassing tasks like typing, filing, scheduling, call handling

• Review and analyze Incoming work orders for accuracy and proper classification.

• Provide records management consulting and support to County Departments

• Maintain the internal and external Share Point web presence for the Records Management division

• Maintain and create internal learning guides, Develop, and revise retention schedules by evaluating records series according to business function.

• Provide input to disaster planning efforts by assessing and documenting critical business processes.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or emailADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education:

• Bachelors Degree in Library Science, Public Administration or closely related field.

OR

• Five (5) years of professional experience in records management, archives, or closely related field

Experience:

• Two (2) years of related work experience in a records management environment and customer support.

Knowledge, Skill & Abilities (KSAs):

• Familiarity with Microsoft Office 365 Suite

• Communicate appropriately with stakeholders on tasks verbally and in writing

• Knowledge of Information & Records Management Governance strategies/tactics and principles/techniques.

• Develop and deliver presentations using various media to target audiences

• Identify program gaps and formulate recommendations to management for program improvement

• Keen on business analysis & project management techniques and ability to recognize conflicting data prior to data entry.

• Ability to use imaging software and equipment, assist in management of physical boxes/files and identify and locate records information using available technology.

Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained, or stored either manually or electronically (i.e., custodian, maintenance).

Automatic Disqualification:

• Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor

• Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years

• Open arrest for any criminal offense (Felony or Misdemeanor)

• Family Violence conviction

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Education:

• Master's in Library Science or CRM is preferred.

Experience:

• Two (2) years' experience in records management or information governance.

General Information

Position Type and Typical Hours of Work:

• Monday - Friday | 40hrs | 7:00 AM - 4:00PM

• Regular Full-time | Onsite Position

• May be required to work more than forty hours during the workweek and/or weekends and 24 on-call infrequently, as needed

• Subject to performing other duties as assigned

• Must live or plan to live in the Houston Texas metropolitan area.

Location:

• 4625 Crites St, Houston, TX 77011

Physical Demands:

• Light exertion.

• Stand for extended periods of time.

• Able to lift and move 35 lbs. overhead.

• Working on ladders, scaffolds, and lifts.

• Subject to working with pallet jacks, electric pallet jacks, and scissor lifts.

• Subject to kneeling, crouching, handling, climbing, walking, sitting, twisting, and reaching are needed to perform the essential functions.

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.