Enterprise Print Administrator: Systems Support Analyst 5

Wells Fargo West Des Moines , IA 50398

Posted 3 weeks ago

Job Description:

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.

  • This position will report in to the Managed Print technology leader (EES). The position requires a senior level print administration background.

  • The candidate must demonstrate a track-record of developing innovative solutions and new technologies.

  • The team member will be responsible in partnering with technical resources from the different print manufactures, various teams within EIT to ensure all print functionalities are functioning as appropriate.

  • This is a key role in leading technical troubleshooting, with the goal of finding immediate resolution on escalations on print devices across the enterprise.

  • This role will ensure enterprise vulnerabilities are addressed in accordance to required Wells Fargo governance and regulatory standards.

  • This role will provide assistance with status reporting current fleet, process documentation, and issues with ongoing vendor technical support for the program.

  • This position will be key to maintain and support enterprise patching and configuration conformance standards across lines of businesses and provide support on complex print technical issues.

  • Which will encompass network set up, device functionality and configurations.

Position will require past leadership expericne.

Required Qualifications

  • 6+ years of systems support analysis experience
  • 1+ years of experience in an environment with 150,000 or more end users
  • 5+ years of experience leading enterprise wide implementations
  • 5+ years of experience working in a large enterprise network organization

Desired Qualifications

  • Experience supporting an enterprise-level environment

  • Ability to interact effectively at varying levels of the business and technical organizations; including management

  • Strong team or technical leadership experience

  • Excellent verbal, written, and interpersonal communication skills

  • Knowledge and understanding of technology support: printer configuration, repairs, and maintenance

  • 1+ years of experience with scripting languages such as Bash, PowerShell, Python, Shell, VBScript, or JavaScript

  • Knowledge and understanding of the printing industry

  • 1+ year of systems vulnerability management experience

  • 2+ years of experience with the Wells Fargo Eco Solutions Managed Print Program

  • A BS/BA degree or higher in science or technology

Other Desired Qualifications

  • 4+ years managing a print environment

  • Looking for a CCNA/CCNP, Network+ or MCSE/MCSA

  • Experience with proprietary vendor tools like: Ricoh SLNX, HP WebJet Admin/Security Manager (HPSM), Lexmark MVE, Pharos Blueprint

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

AZ-Chandler: Min: $84,000 Mid: $120,000

IA-West Des Moines: Min: $84,000 Mid: $120,000

MN-Minneapolis: Min: $84,000 Mid: $120,000

MO-Saint Louis: Min: $84,000 Mid: $120,000

TX-Irving: Min: $84,000 Mid: $120,000

Street Address

AZ-Chandler: 2600 S Price Rd

  • Chandler, AZ

IA-West Des Moines: 800 S Jordan Creek Pkwy

  • West Des Moines, IA

MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN

MO-Saint Louis: 1 N Jefferson Ave

  • Saint Louis, MO

TX-Irving: 2975 Regent Blvd

  • Irving, TX

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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