Enterprise Platforms Bureau Chief - Hybrid (66437)

Why live in Helena, Montana?

• Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide.

• It is a relatively quiet place to call home where small-town living collides with outdoor adventure.

• Helena has a rich history and was originally founded as a gold camp during the Montana gold rush.

• Learn more about moving to and/or living in Helena, Montana here.

In this position you will be afforded the opportunity to telework, however there will be required weekly in-office day(s) in Helena. Specific conditions will be outlined as part of the job offer and must adhere to state policy.

Why should you keep reading and consider working here?

We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration in the State Information Technology Services Division (SITSD). Our mission to provide shared IT services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government. (You can learn more about SITSD here.)

What is this career opportunity?

We seek a proven leader with the vision and expertise to guide innovative enterprise platform delivery into the future for the State of Montana. As the head of the Enterprise Platforms Bureau, you would direct, supervise, and foster a collaborative and high-performance culture within the bureau made up of four sections, with work related to ServiceNow, Microsoft O365, Okta, Microsoft AD, multifactor authentication, Splunk, Tanium and more. Additionally, the division operates under a proprietary funding structure, similar-to a private business who must effectively sell its services to agencies within state government to remain financially viable. The Enterprise Platforms Bureau is integral to this critical revenue stream for the Division, therefore the incumbent should also possess strong business acumen and build professional relationships with agency partners to ensure continued success. The ideal candidate will possess exceptional leadership skills; a deep understanding of enterprise platforms; and the ability to manage, motivate, build collaboration, and relate to people effectively within the bureau, division, and enterprise.

What are we looking for?

Education and Experience:

• Bachelor's degree in computer science, networking or related field;

• Four years' experience guiding IT objectives for a business area;

• Alternate combinations of education and experience will be considered on a case-by-case basis.

Competencies:

Knowledge of:

• Budget, service rate setting, and asset management principles;

• ServiceNow platform;

• Ui ux design;

• ITIL;

• Microsoft O365;

• Use of cloud platforms (SaaS, PaaS);

• Identity management;

• IT governance best practices.

• SAFe agile principles

Skills:

• Excellent interpersonal and verbal and written communication skills.

• Conflict management skills.

• Strong analytical skills to evaluate complex issues and develop effective solutions.

Ability to:

• Lead and inspire a team of platform engineers, architects system administrators and support staff.

• Build strong relationships and consensus among a group of varying internal and external stakeholders;

• Apply strategic and tactical business acumen to technical areas and solutions;

• Demonstrate effective customer service principles;

• Mentor, manage, and guide both managerial and technical staff;

• Manage IT professionals in a project-driven environment;

• Provide leadership, vision and direction for IT professionals;

• Delegate projects to ensure multiple and competing priorities are met;

• Define and redefine IT services offerings to customers;

• Formulate and direct the development of objectives, budgets, and staff activities.

Does this sound like you?

Please tell us how and why by submitting your resume and cover letter. (Please Note: You do not need to complete the "work experience" or the "education & certifications" portion of the application process in our recruiting system. You only need to upload the requested documentation.)

What can you expect from us in return for your hard work?

Ø Look here to see the additional benefits! They include:

o Work/life Balance

o Health Coverage

o Retirement plans

o Paid Vacation and Sick Leave and Holidays

o And more…

Ø Public Service Loan Forgiveness (PSLF) - Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look here to learn more and see if you may qualify!

Other important information to be aware of.

• This position requires the successful completion of a criminal background check.

• Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.