Enterprise Investigations Manager-F

Wells Fargo Plano , TX 75023

Posted 4 weeks ago

Job Description:

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

Enterprise Investigations (EI), a division of Conduct Management is responsible for protecting Wells Fargo's assets, brand, and reputation by investigating allegations of team member or contingent worker misconduct specific to potential violations of law or acts of dishonesty.

Enterprise Investigations Manager leads/manages a team of Enterprise Investigations Investigators that are supporting all Wells Fargo Business Process Allegation Investigations.

Enterprise Investigations Manager (Reviewer Team Manager)

Responsibilities to include:

  • Management and supervision of Internal Investigators in a variety of case types.

  • Oversee Senior Investigators who are approving SAR/NO SAR Approvals for Managed Resources conducting work for Enterprise Investigations Fraud Investigations.

  • Coach, mentor and train team members to create a strong teamwork based environments

  • Serve as the contact for managed resources within area of responsibility and will have significant exposure to

  • Enterprise Investigations senior management.

Enterprise Investigations Manager (Monitoring Team Manager)

Responsibilities include:

  • Oversee the Quality Review monitoring for Enterprise Investigations. Primary focus will be on Manager

  • Checklist, ER Tasks, Interviews Completed Timely, SAR Clock Changes and SAR Clock compliance.

  • Utilize EAP, SharePoint, Excel and other bank systems to track the use of managed resources, load level managed resources case volumes, track managed resources time in the job, develop monitoring for a variety of quality reviews related to enterprise investigations case work.

  • Assess internal controls and procedures associated with assigned cases, identifying control and gaps to ensure all quality reviews and monitoring are created and monitored to ensure Enterprise Investigations Fraud high risks tasks are in compliance and being monitored.

  • Manage the internal investigations program, including compliance, fiscal management, strategic planning, regulatory reporting and the execution of assigned business critical projects and programs with significant financial and/or legal impact.

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.

  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

Required Qualifications

  • 7+ years of experience in investigating financial crimes or policy violations in one or a combination of the following: internal/external fraud, BSA/AML, terrorist financing, or risk management involving financial crimes
  • 2+ years of leadership experience
  • 2 + years of direct report management experience including, but not limited to, assigning tasks, conducting performance evaluations and determining salary adjustments
  • 2+ years of experience creating pivot tables and performing data analysis in Excel
  • 2+ years of internal investigations experience
  • 2+ years of leadership experience

Desired Qualifications

  • Investigative interviewing skills

  • A BS/BA degree or higher

  • Certified Fraud Examiner (CFE)

  • Certified Fraud Specialist (CFS)

  • Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders

  • Excellent verbal, written, and interpersonal communication skills

  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

  • Ability to coordinate completion of multiple tasks and meet aggressive time frames

  • Ability to coordinate, lead and facilitate group meetings

Other Desired Qualifications

  • Ability to achieve high production and quality standards

  • Ability to present to multiple levels of management

  • Ability to present to decision makers in a professional and confident manner

  • Ability to manage multiple small to medium sized projects simultaneously

  • Ability to mentor and train less senior staff

  • Experience with high profile or complex internal investigations

  • Demonstrated knowledge of internal investigative processes/protocols

  • Proven ability to assess, identify, and investigate internal crime ring activity

  • Advanced link analysis skills to identify common fraud elements, trends, or points of interests to locate related incidents

  • Extensive knowledge of retail bank systems (i.e., SVP, SVT, Hogan, OIB, etc.), processes, and contacts as resources to conduct independent assessments

  • Demonstrated ability to work with leaders and team members at all levels and across functional lines

  • Employs specialized research techniques and to detect fraudulent behaviors through strategy alerting opportunities

  • Possess advanced level technical skills to navigate various applications to identify internal fraud

  • Ability to manage complex data requiring the coordination of internal and external resources

  • Strong interpersonal skills and be highly effective in dealing with individuals regarding sensitive and sometimes controversial matters

  • Excellent oral and written communication skills and be capable of dealing with all levels of management, team members, business partners, customers, outside professionals, and law enforcement personnel

  • Familiarity with case management systems, banking systems and operations

Street Address

NC-Charlotte: 1525 W Wt Harris Blvd

  • Charlotte, NC

MN-Saint Louis Park: 435 Ford Rd

  • Saint Louis Park, MN

SC-Fort Mill: 3480 State View Blvd

  • Fort Mill, SC

IA-West Des Moines: 7001 Westown Pkwy

  • West Des Moines, IA

NC-Raleigh: 1100 Corporate Center Dr

  • Raleigh, NC

GA-Atlanta: 171 17th St Nw

  • Atlanta, GA

AZ-Chandler: 2700 S Price Rd

  • Chandler, AZ

CO-Denver: 1700 Lincoln St

  • Denver, CO

UT-Sandy: 10010 S State St

  • Sandy, UT

OR-Portland: 1300 Sw 5th Ave

  • Portland, OR

TX-Plano: 4975 Preston Park Blvd

  • Plano, TX

TX-San Antonio: 4101 Wiseman Blvd

  • San Antonio, TX

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Enterprise Investigation Investigator F Internal Investigations (Mortgage)

Wells Fargo

Posted 3 weeks ago

VIEW JOBS 12/23/2020 12:00:00 AM 2021-03-23T00:00 Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company. Enterprise Investigations, a division of the Conduct Management, is responsible for protecting Wells Fargo's assets, brand, and reputation by investigating allegations of team member or contingent worker misconduct specific to potential violations of law or dishonest acts. This Enterprise Investigator position will be supporting the Internal Investigations group within Wells Fargo Conduct Management, Enterprise Investigations. Responsibilities include: * Intake, triage and review allegations from all Wells Fargo Lines of Business (LOB)'s involving Team Member concerns related to business process, procedures and policies. * The EII will assist the Manager with being the client contact and will have significant exposure to client senior management. * The EII will be assigned casework and will conduct field investigations and interviews, gather and analyze evidence. * Performs assessment of the risks presented by the business process and or policy and conducts investigation by applying the appropriate investigative techniques (interview, e-discovery, evidence collection, forensic examination, etc.) and utilizing internal/external technology sources and contacts to gather comprehensive evidentiary materials. * Collaborates with all LOBs regarding the allegation to assist with research and investigation as necessary. * Conducts detailed review of allegations from Team Members involving business process and policy concerns within various LOBs. * Provide credible challenge to LOBs. * Exercises discretion regarding investigative actions to identify, evaluate and take necessary actions on an individual case basis. * Responsible for preparing case documentation, inputting investigative activities into the system of record. * Documents case file decision-making process specific to the activity being investigated * Utilizes extensive knowledge of bank systems, processes and contacts as resources for conducting investigations. * Offers solutions as to any identified control weaknesses. * Assesses internal controls and procedures associated with assigned cases, identifying control breakdowns and making recommendations to reduce risk to WF. Required Qualifications * 2+ years of experience investigating one or a combination of the following: employee relations issues/Title VII, policy violations, internal/external fraud, financial crimes, BSA/AML, terrorist financing, or risk management involving financial crimes and/or employment practices Desired Qualifications * A BS/BA degree or higher * Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders * Ability to coordinate completion of multiple tasks and meet aggressive time frames * Ability to coordinate, lead and facilitate group meetings * Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills * Excellent verbal, written, and interpersonal communication skills * Investigative interviewing skills * Certified Fraud Examiner (CFE) * Certified Fraud Specialist (CFS) Other Desired Qualifications * Mortgage banking experience * Investigative interviewing skills * Risk and regulatory compliance experience * Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment * Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders * Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment * Ability to manage multiple small to medium sized projects simultaneously * Experience in Lending, Mortgage, and Consumer Lending Investigation process and program * Extensive knowledge of Lending and Mortgage systems (i.e. CORE, SVP, Hogan, OIB), processes, and contacts as resources to conduct independent assessments * Experience with high profile or complex investigations * Leadership or management experience * Strong analytical skills with high attention to detail and accuracy * Excellent oral and written communication skills and be capable of effectively communicating research findings and analysis to business partners * Strong link analysis skills to identify common fraud elements, trends, or points of interests to locate related incidents * Familiarity with case management systems * Demonstrated ability to work with leaders and team members at all levels and across functional lines * Strong interpersonal skills and be highly effective in dealing with individuals regarding sensitive and sometimes controversial matters Job Expectations * Ability to travel up to 15% of the time Street Address NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC GA-Atlanta: 171 17th St Nw - Atlanta, GA AZ-Chandler: 2700 S Price Rd - Chandler, AZ CO-Denver: 1700 Lincoln St - Denver, CO UT-Sandy: 10010 S State St - Sandy, UT OR-Portland: 1300 Sw 5th Ave - Portland, OR TX-Plano: 4975 Preston Park Blvd - Plano, TX TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Wells Fargo Plano TX

Enterprise Investigations Manager-F

Wells Fargo