Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.
The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.
Enterprise Investigations (EI), a division of Conduct Management is responsible for protecting Wells Fargo's assets, brand, and reputation by investigating allegations of team member or contingent worker misconduct specific to potential violations of law or acts of dishonesty.
Enterprise Investigations Manager leads/manages a team of Enterprise Investigations Investigators that are supporting all Wells Fargo Business Process Allegation Investigations.
Enterprise Investigations Manager (Reviewer Team Manager)
Responsibilities to include:
Management and supervision of Internal Investigators in a variety of case types.
Oversee Senior Investigators who are approving SAR/NO SAR Approvals for Managed Resources conducting work for Enterprise Investigations Fraud Investigations.
Coach, mentor and train team members to create a strong teamwork based environments
Serve as the contact for managed resources within area of responsibility and will have significant exposure to
Enterprise Investigations senior management.
Enterprise Investigations Manager (Monitoring Team Manager)
Oversee the Quality Review monitoring for Enterprise Investigations. Primary focus will be on Manager
Checklist, ER Tasks, Interviews Completed Timely, SAR Clock Changes and SAR Clock compliance.
Utilize EAP, SharePoint, Excel and other bank systems to track the use of managed resources, load level managed resources case volumes, track managed resources time in the job, develop monitoring for a variety of quality reviews related to enterprise investigations case work.
Assess internal controls and procedures associated with assigned cases, identifying control and gaps to ensure all quality reviews and monitoring are created and monitored to ensure Enterprise Investigations Fraud high risks tasks are in compliance and being monitored.
Manage the internal investigations program, including compliance, fiscal management, strategic planning, regulatory reporting and the execution of assigned business critical projects and programs with significant financial and/or legal impact.
As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.
Investigative interviewing skills
A BS/BA degree or higher
Certified Fraud Examiner (CFE)
Certified Fraud Specialist (CFS)
Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
Excellent verbal, written, and interpersonal communication skills
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Ability to coordinate completion of multiple tasks and meet aggressive time frames
Ability to coordinate, lead and facilitate group meetings
Other Desired Qualifications
Ability to achieve high production and quality standards
Ability to present to multiple levels of management
Ability to present to decision makers in a professional and confident manner
Ability to manage multiple small to medium sized projects simultaneously
Ability to mentor and train less senior staff
Experience with high profile or complex internal investigations
Demonstrated knowledge of internal investigative processes/protocols
Proven ability to assess, identify, and investigate internal crime ring activity
Advanced link analysis skills to identify common fraud elements, trends, or points of interests to locate related incidents
Extensive knowledge of retail bank systems (i.e., SVP, SVT, Hogan, OIB, etc.), processes, and contacts as resources to conduct independent assessments
Demonstrated ability to work with leaders and team members at all levels and across functional lines
Employs specialized research techniques and to detect fraudulent behaviors through strategy alerting opportunities
Possess advanced level technical skills to navigate various applications to identify internal fraud
Ability to manage complex data requiring the coordination of internal and external resources
Strong interpersonal skills and be highly effective in dealing with individuals regarding sensitive and sometimes controversial matters
Excellent oral and written communication skills and be capable of dealing with all levels of management, team members, business partners, customers, outside professionals, and law enforcement personnel
Familiarity with case management systems, banking systems and operations
NC-Charlotte: 1525 W Wt Harris Blvd
MN-Saint Louis Park: 435 Ford Rd
SC-Fort Mill: 3480 State View Blvd
IA-West Des Moines: 7001 Westown Pkwy
NC-Raleigh: 1100 Corporate Center Dr
GA-Atlanta: 171 17th St Nw
AZ-Chandler: 2700 S Price Rd
CO-Denver: 1700 Lincoln St
UT-Sandy: 10010 S State St
OR-Portland: 1300 Sw 5th Ave
TX-Plano: 4975 Preston Park Blvd
TX-San Antonio: 4101 Wiseman Blvd
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.