City National Corporation Charlotte , NC 28201
Posted 2 weeks ago
ENTERPRISE CHANGE MANAGEMENT SYSTEM & REPORTING MANAGER WHAT IS THE OPPORTUNITY? Reporting up through CNB's Governance, Risk and Controls (GRC) division, the Enterprise Change Management Office (ECMO) is tasked with ensuring a consistent, comprehensive and structured approach to managing change activities across the bank.
This includes: Maintaining enterprise processes and procedures to support change risk management. Performing quality assurance on risk assessments, change status reports, data integrity, and readiness assessments during implementation.
Monitoring and reporting on aggregate portfolios of change, assessing the Bank's ability to deliver change by reviewing changes in aggregate and considering interconnectivity and dependency between change drivers. Defining and maintaining centralized metrics to monitor and report on change to Board and Senior Management committees, providing visibility into emerging risks and advise senior management when change approaches or exceeds risk limits. Performing thematic analysis to provide insight into the enterprise change risk profile.
Designates the ECM system of record and verifies its capabilities align with Policy and Procedure requirements. Providing guidance to Change Owners on change risk management and mitigation. Developing change risk management training for the 1LOD, Change Owners and Executives The ECM Systems & Reporting Manager will be tasked with assisting with the remit above with a focus on enabling CNB's adoption and execution of the new Enterprise Change Management policy and procedures, via new tools and reporting capabilities.
Governance, Risk and Controls (GRC) Be part of City National's U.S. Governance, Risk and Controls (GRC) Office. This group's focus is on enhancing our risk management and regulatory compliance capabilities to ensure the bank is well-positioned for future opportunity and sustainable growth. What you will do Represent ECMO in the design and development of a centralized system of record and associated reporting capabilities, liaising with project management, IT resources and third-party vendor(s) Develop and support execution of testing procedures against business requirement documents to ensure all functions of the system are being examined Work closely with business lines to recognize the potential for any operational issues, assess risks, and resolve issues before the new functionality is implemented Perform triage, troubleshooting and analysis of tooling and reporting issues and failures reported by team members to determine if the issue is a defect, enhancement, or user-error Build-out ongoing reporting at both individual change effort levels and aggregate/thematic levels Track and responds to requests for ad-hoc reports / data requests and/or enhancements to existing reports Ensure communication of recurring reports occurs consistently to the appropriate audiences Other Maintain effective and repeatable project management tools and practices to drive efficiency around system enhancements and reporting Track ECMO program workstreams and report on progress to constituents, stakeholders and senior management, escalating risk and issues as appropriate for visibility and remediation Developing relevant change risk management system of record training for the 1LOD, Change Owners and Executives Understand the change life cycle and the associated controls to strive for continuous improvement and efficiencies Must-Have
*To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish.
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.
City National Corporation