Enrollment Specialist

Divvydose Brentwood , TN

Posted 3 weeks ago

Company Description

divvyDOSE is a new kind of home-delivery pharmacy in a hyper-growth phase focused on adherence packaging and improving the quality of life for our customers through innovative design and compassionate customer service. Were looking for top-tier talent to support our mission.

Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if were being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them like friends and family.

Vision/Mission

Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.


Were now part of Optum and the UnitedHealth Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human-level approach? Then look at opportunities with divvyDOSE, where changing the world is just one result of doing your lifes best work.SM

Who you are:

The Enrollment Specialist is integral to the divvyTEAM. You are responsible for new user acquisition, informing new customers by educating individuals about divvyDOSE services. This role involves helping our potential customers through education. The team takes pride in creating solutions at no extra cost for customers who never knew of an alternative to their current pharmacy.

What you do:

  • Make outbound calls to articulate the value proposition of divvyDOSE as their pharmacy
  • Foster new business relationships through inbound lead follow-up
  • Collaborate with other staff to ensure divvyDOSE fulfills and exceeds customer needs
  • Keep lines of communication open with Team Lead and other team members in an ever evolving start-up environment
  • Maintain detailed and accurate records between multiple databases and programs
  • Investigate issues and create solutions for new customers

Requirements

divvyVALUES

Our ideal candidate IS:

  • Passionate about identifying solutions for people to have healthier and happier lives through and better pharmacy experience
  • Experienced in working with senior citizens, mental health, home healthcare, healthcare providers, and caregiver population and the ability to provide excellent customer service
  • Driven & thrives in a fast-paced environment

Our ideal candidate HAS:

  • Grit
  • Strong and helpful phone presence to help fulfill the divvyPROMISE
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Education, Experience, Certification, Licenses:

  • High School degree (or equivalent); (Bachelors degree preferred)
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
  • Can play the accordion. Just kidding, thats optional.

Benefits

INSURANCE, PAID TIME OFF, & RETIREMENT

Full-time employees receive vacation days, paid holidays and employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, Vision, and Life insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. divvyDOSE is proud to offer paid parental leave for qualifying divvyDOSE employees. A 401k plan with employer contribution is available, too.

EMPLOYEE INVESTMENT

For employees new to pharmacy, the company offers in-house preparation to test for National Certification as a pharmacy technician. With a rapidly-growing startup, the opportunities for advancement are numerous.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Employment with divvyDOSE is AT WILL, and can be terminated at any time, for any reason, by either party.

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Enrollment Specialist

Divvydose