Assemble and complete enrollment packets for new or existing clients.
Mail and track packets sent to clients.
Review completed packets for errors.
Mail and track completed packets to insurance payers.
Follow up with payers on receipt and acceptance of packets.
Track enrollment progress with ViaTrack and Payer software.
Troubleshoot issues with enrollment.
Look for opportunities to improve processes.
Coordinate "go-live" time tables with sales and support groups.
Maintain various payer enrollment procedures.
Work with existing clients on new physician enrollments.
Work with support on technical issues that may arise from improper enrollment or enrollment changes.
1 plus years of experience in customer service experience.
Proficient with Microsoft Office (Access, Excel, Word, etc.)
NextGen Healthcare believes in strength through diversity. We are an equal opportunity workplace and an affirmative action employer supporting Diversity, Disabled, and Protected Veterans. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Because NextGen Healthcare believes in providing a safe work environment, we conduct background checks as part of our hiring processes.
Why not work somewhere better? The road to better starts with a single step. Join us on our relentless quest to improve the lives of those who practice medicine and those they care for. Our goal? Healthier patients, happier providers and happier employees. Please visit our website at: www.nextgen.com .
Work directly with clients and payers to ensure that enrollment is completed for successful electronic claims submissions.
18111 Von Karman Ave Suite 800, Irvine, California 92612
795 Horsham Road, Horsham, Pennsylvania 19044