Enrollment Registrar Director

Enrollment Registrar Director

Job ID

28035

Location

Queens College

Full/Part Time

Full-Time

Regular/Temporary

Regular

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POSITION DETAILS

Often referred to as "The Jewel of the CUNY system," Queens College is a place of contrasts: an urban school in a suburban setting, where a large and diverse student body receives personalized attention. This formula has made us one of New York's premier educational institutions.

With a mission to prepare students to become leading citizens of an increasingly global society, we offer a rigorous education in the liberal arts and sciences under the guidance of a faculty dedicated to both teaching and research. Our liberal arts, science, and pre-professional programs earn us high rankings in prestigious college guides such as the Princeton Review America's best value colleges. Our students graduate with the ability to think critically, address complex problems, explore various cultures, use modern technologies and information resources, and have won prominence in nearly every field.

In support of the campus mission and strategic plan, we seek an experienced Registrar to assist the Division of Student Affairs and Enrollment Management and Academic Affairs with planning, organizing and managing all activities related to student records, course and classroom scheduling, registration for courses, enrollment verification, graduation certification, web-based attendance and grade systems, and the daily operations of the Registrar's office.

Reporting to the Vice President for Student Affairs and Enrollment Management, the Registrar will play an instrumental role in the management of Queens College's central student service center also known as the QC Hub. The QC Hub provides support and direction to students in the following areas: Registrar, Financial Aid, and academic and enrollment management technology resources and associated applications. The Registrar also closely collaborates with stakeholders college-wide, particularly in Academic Affairs and Information Technology Services, and will drive the re-design of business processes, as well as the implementation and management of various technology solutions to support student success.

Along with the CUNY Title Overview, the Director will be responsible for the following duties:

• Demonstrate leadership, articulate a vision, effectively manage the Office of the Registrar, and oversee all operational activities associated with the enrollment and registration process.+ Alongside the VP for Student Affairs and Enrollment Management, develop and implement the College's strategic enrollment goals and play a pivotal role in the maintenance of the University's Enterprise Resource Planning (ERP) system.+ Develop a systematic approach to addressing student issues, including providing recommendations for business process improvement to complex functional issues.+ Provide oversight for the institution's student information system and provide strategic operational supervision of student records and registration, documents, and systems support.+ Work collaboratively with the Financial Aid Director to provide a seamless student services model within the QC Hub and establish a high level of service and productivity within the department and division.+ Review and make recommendations for technology hardware and software to enhance staff efficiency, workflow, and service management functions, and serve as principal liaison to the division of information technology to appropriately leverage available technology. Supervise and motivate staff members, communicate performance expectations, and conduct performance appraisals on an annual basis.+ Field and implement new technologies to enhance and upgrade campus registration, institutional data collection and dissemination, and enhance degree audit protocols and processes.+ Assist the Vice President in developing policy and procedures as they pertain to the Student Affairs and Enrollment Management division, provide data to facilitate decision-making and ensure the proper preparation and dissemination of metrics detailing departmental performance, as needed.+ Direct a wide array of enrollment and retention initiatives and special projects and participate in University initiatives and serve/chair various teams, committees, and action groups.

QUALIFICATIONS

Bachelor's degree and eight years' related experience required.

Preferred Qualifications:

• Eight years of progressively responsible experience in college/university registration, including computerized registration systems
• Experience supervising a large, diverse staff
• Master's degree in computer science, information systems or related field preferred
• Proficiency in national standards for academic records, policy and procedures
• Knowledge of record retention policies, data privacy policies and procedures (FERPA), AACRAO guidelines, and federal and state regulatory requirements
• A thorough understanding of student information systems, such as PeopleSoft, Banner or similar SIS
• Familiarity with issues that impact student success and retention in an urban setting
• Strong organizational and interpersonal skills, and a desire for continuous professional development
• Exceptional writing, verbal and interpersonal communication skills with the ability to produce results as an individual contributor and as part of a team

CUNY TITLE OVERVIEW

Directs College registration operations and serves as Registrar.

• Provides leadership in advancing the College's enrollment goals and is responsible for all activities associated with the registration process

• Develops strategic plan to address student enrollment, registration activities, data collection and dissemination, records confidentiality and degree audit protocol; assures quality of testing and implementation of system updates

• Oversees a wide array of enrollment and retention initiatives and special projects; recommends and administers enhanced technology applications to improve processing systems and data integrity

• Assesses outcomes and formulates responses to meet established goals and objectives; presents performance results data to facilitate executive decision-making

• Ensures reporting requirements are completed in timely and accurate manner to fulfill various legal obligations; maintains audit trails

• Manages professional and clerical staff as well as department budget

• Performs related duties as assigned.

Job Title Name: Enrollment Registrar Director

CUNY TITLE

Higher Education Officer

FLSA

Exempt

COMPENSATION AND BENEFITS

$83,878-$141,858

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

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• Go to cuny.jobs
• In the box under "job title/ keyword", enter "

28035 "

• Click on "

Enrollment Registrar Director "

• Click on the "Apply Now" button and follow the instructions

Please note that the candidates must upload a cover letter describing related qualifications and experience, resume, and the name and contact information of three (3) professional references as ONE DOCUMENT in the following formats: .doc, .docx, or .pdf, format. Only candidates who have submitted all requested documents will be considered.

Please use a simple name for the document that you uploaded, for example: JDoeResume. Documents with long names cannot be parsed by the application system.

CLOSING DATE

Open until filled (application review begins March 6th,2024)

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.