Enrollment Counselor - Special Populations

East Central College has an opening for an Enrollment Counselor - Special Populations responsible for building relationships with prospective and current students, supporters, districts by promoting early college, transfer and career technical opportunities that directly impact the success and reputation of the college.

Minimum Qualifications: (A comparable amount of training, education or experience may be substituted for the minimum qualifications.)

• Master's degree from a regionally accredited institution of higher learning preferred.

• Previous experience tracking metrics and working with KPIs.

• Demonstrated value of teamwork and collaboration.

• Excellent active listening, verbal and written communication, organizational, and interpersonal skills.

Essential Tasks: (Employee must be able to perform the following essential functions to the satisfaction of the employee's supervisor.)

• Contribute to the achievement of recruitment and enrollment goals by representing East Central College at college fairs and high school / community recruitment events and advising prospective students and their supporters regarding admission requirements, academic programs, financial aid and scholarships, athletics, student organizations and activities.

• Participate with the departmental leadership to establish enrollment targets for each school in assigned territory and/or target groups to devise and implement strategies to reach those targets.

• Assist with planning and implementation of recruitment and admissions strategies, including utilizing the CRM for targeted outreach and collaborating with the Marketing & Communications Department to design social media, websites, and content for targeted groups.

• Plan and execute activities and events for prospective students / supporters and other school district contacts, including individual appointments, walk-in inquiries, campus tours, and group information sessions.

• Collaborate with departments campus-wide to form partnerships to promote all academic areas.

• Provide academic advisement and career exploration services to students in their first semester students (Beginning with Spring 2025 students)

• Facilitate changes to schedule with students in their first semester, connect with each students planning to withdraw from a course(s) to engage in information gathering and coaching on best next steps (Beginning with Spring 2025 students)

• Advise International Students to keep them in federal compliance (Beginning with Spring 2025 students)

• Refer students who may need access services to the proper place records and reports (Beginning with Spring 2025 students).

• Provide general information; interprets and responds to student inquires received via telephone, e-mail, web-based technologies.

• Stay up to date on job knowledge by participating in educational opportunities, reading professional publications, participating in professional organizations, and keeping current with legal guidelines and requirements.

• Assist with planning and execution of New Student Orientation.

• Assist with evaluating high school transcripts for placement testing needs, as it relates to prerequisites during dual credit enrollment seasons.

• Provide proactive support to student applicants throughout the onboarding process to help students overcome barriers and increase enrollment for the college.

• Serve as a backup to other Coordinators, Specialist, and Director, as needed.

• Serve as the College's primary point of contact for all identified special populations, including but not limited to, first generation, adult learners, students of color, international students, and veterans.

• Develop and implement targeted recruitment and onboarding strategies for all special populations in alignment with College's Strategic Plan, departmental goals, and best practices.

• Conduct visits to Adult Education & Literacy (AEL) classrooms on campus and at off-site locations to promote academic pathways from HiSET completion to college enrollment.

• Represent the College at community events and collaborate with the Center for Workforce Development (CWD) regarding recruitment or onboarding needs.

• Maintain the Enrollment Management Department's Schedule of Events to include all recruitment and onboarding events campus-wide, as well as assigned special populations.

• Process all international students' admissions documentation, including serving as the College's Primary Designated School Official (PDSO) and entering and maintaining records in Student and Exchange Visitor Information System (SEVIS). Organizes SEVIS data processing under the guidelines provided by the Department of Homeland Security (DHS) and maintains data and quality control management. Establishes, updates and tracks SEVIS files on a quarterly basis. Meets (or speaks) with the Student and Exchange Visitor Field Representative twice a year.

• Advises students with immigration petitions and applications to include processing for new F-1 visas. Provides accurate immigration information to international students, monitors and tracks student immigration status, and maintains appropriate files.

• Create and Implement an Onboarding and New Student Orientation for all International Students.

• Provide continued mentoring and support throughout the lifecycle of all special population students, in partnership with their assigned Success Coach and Academic Advisor.

• Perform assigned responsibilities, and other related duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.

Schedule Note: Typical hours for this position are between 8AM - 5PM Monday through Friday, with some evening and weekend hours, as activities and events dictate.

View full job description here.

Benefits: ECC offers a comprehensive benefits package which includes medical, dental, vision and life insurance with no premium cost to the employee for employee only coverage. Retirement benefits, generous paid leave, tuition waiver and tuition reimbursement benefits.

Salary will be commensurate with experience. Position is a level 202. Salary schedule can be viewed here.

East Central College's Main Campus is located in Union, MO which is about 60 minutes west of St. Louis. East Central College has satellite locations in Rolla, MO which is about 60 minutes west of the Main Campus. For more information about East Central College visit, www.eastcentral.edu.

East Central College does not discriminate on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, genetic information or veteran status. Inquiries related to employment practices may be directed to Human Resources Director at 636-584-6710. East Central College is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request to individuals with disabilities.