Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Engineering Technician I, II Or Senior - Electric

Expired Job

Berkshire Hathaway Energy Iowa City , IA 52246

Posted 5 months ago

This is a multi-level posting. Candidates may be considered for any of the posted levels, depending on their level of experience and depth of expertise.

The engineering technician - electric provides cost estimating, design, work instructions, and coordination of extensions or modifications of electric distribution facilities. The engineering technician - electric applies established engineering standards and practices for routine projects in the following areas: determining pipe, cable, and equipment sizes due to customer and system loads; project design alternatives and their associated costs; project timing and coordination; procurement of materials and field inspection; and all other assigned duties.

Primary Job Duties and Responsibilities (Essential Job Function)

Provide engineering services for cost estimating, design, work instructions, and coordination of construction and maintenance projects on MidAmerican Energy Company's electric delivery system. (20%)

Prepares routine construction work requests, including work instruction preparation, construction site drawings, preparation of material lists, and engineering calculations. (20%)

Performs a variety of routine field work including, but not limited to locating and sizing services, load determination, utility easement acquisition, staking, and minor survey work. (15%)

Actively engages with customer requests and responds to service needs as appropriate. Works collaboratively with residential and commercial construction developers. (15%)

Provide routine project management for all phases of a project including scheduling, design, estimates, drawings, cost tracking, and project cost projections. (10%)

Verifies and documents construction site readiness, ensuring MEC requirements are met for backfill, grading, and conduit installation requirements. (5%)

Provides customers with scheduling notifications as appropriate (may include but not limited to email, text alerts, and/or phone calls). Also provides customers with scheduling change notifications via the same mediums. (5%)

Provide support for work requests, resolves issues, and ensures crews understand work scope, detail, and structure. (5%)

Ensures that customer inquiries and engineering detail adhere to standard operating procedures involving tariff application, extension rules and agreements, service rules, code requirements, service entrance, and metering requirements. (0-5%)

Responsible for emergency response activities, outage response supervisory activities, outage dispatch, downed wire investigation and field damage assessment. (0-5%)

May require travel and overnight stay as workload dictates. (0-5%)

Performs additional responsibilities as requested or assigned. (0-5%)

Demonstration of knowledge and understanding of human performance improvement techniques.

Evaluate present practices and implement processes, concepts, training and tools to prevent, detect and correct human errors that may adversely impact the safe, reliable operation of the electric distribution system.

Associate's degree in a technical field such as civil, electrical, mechanical, construction, computer aided drafting, electrical trade, project management, or equivalent work experience. (Typically three years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate's degree in a technical field.)

Two years of related work experience in field of construction management, civil engineering, computer aided drafting or electrical infrastructure construction and/or design is required for the engineering technician II level.

Three or more years of related work experience in field of construction management, civil engineering, computer aided drafting or electrical infrastructure construction and/or design is required for the senior engineering technician.

Effective verbal and written communications skills.

Effective analytical and problem-solving skills.

Project management skills; ability to prioritize and handle multiple task and projects concurrently.

Employees must be able to perform the essential functions of the position, with or without an accommodation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

This position is subject to random drug testing.

Employees must be able to perform the essential functions of the position, with or without an accommodation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
General Electric Appliances Customer Care FullTime


Posted 4 weeks ago

VIEW JOBS 12/20/2018 12:00:00 AM 2019-03-20T00:00 POSITION OVERVIEW As a Home Delivery Customer Service Associate for GE Appliances you will handle inbound phone interactions with residential and business customers. You will provide customer service and educate customers on products and services. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. This position offers both full-time and part-time options with flexible scheduling. Located in Iowa City, IA 52240. Full-Time. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, we offer multiple shifts and weekly work hour variations available to our full-time and part-time team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Apply sooner rather than later, the best shifts fill quickly. POSITION RESPONSIBILITIES WHAT IS A CUSTOMER CARE REPRESENTATIVE? In this role, you are responsible for handling inbound customer service inquiries using state of the art contact center technology and customer experience methodology. As a highly trained expert on products, technology and business process, you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services and ensure best in class customer experience. Our entry-level Customer Care Representatives are responsible for the following tasks: * Listen to customers, understand their needs, and resolve customer issues * Utilize systems and technology to complete account management tasks * Recognize sales opportunity and apply sales skills to upgrade * Explain and position the products and processes with customers * Appropriately escalate customer dissatisfaction with managerial team * Ensure first call resolution through problems solving and effective call handling In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? Mass Markets provides all new employees with a paid world class training so all positive, driven and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day. Other Customer Care Representative Qualifications Include: * Highly reliable, willing to learn and aquire new skills * Enjoy talking to people, helping them resolve their frustrations * Motivated by lucrative bonus plans and daily contests * Exhibit professional communication and customer service skills * High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome * Ability to learn customer service software applications * Must be proficient with basic PC skills * Ability to multi-task in a fast paced environment * Minimum 18 years of age Entry-level and experienced candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees; they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period. Total Rewards BreakdownCompetitive Starting Compensation Weekly Bonus Opportunity Daily Contest PayoutsWeekly Pay Cycles Paid Time-Off Full-Benefits (Medical, Dental, Vision)Multiple Job Types to Choose From Growing Company with Fortune 50 Clients Paid New Hire and Continuous Improvement TrainingDaily, Week, and Quarterly Recognition Company Debit Card (With Daily Cash Uploads) Paid HolidaysRetirement IRA Options Guaranteed Issue Term Life Insurance Whole Life Insurance Investment OptionsRegular Raises and Career Progression Flexible Scheduling Options Employee Development and Advancement ProgramsEmployee Discount Program Fun, Engaging Work Environment Cash and Prize IncentivesModern Work Environment Casual Dress Code Relocation Potential ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. Massmarkets Iowa City IA

Engineering Technician I, II Or Senior - Electric

Expired Job

Berkshire Hathaway Energy