Engineering Technician 4

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

Intuitive Surgical, Inc. produces the da Vinci Surgical System, a minimally invasive robotic surgery system that uses highly complex mechanics, replaceable instruments, and accessories, and enhanced three-dimensional visualization to extend surgical technique and precision beyond the limits of the human hand. The Engineering Technician is responsible for supporting Service readiness for all incoming new products and for the transfer of products and processes to sustaining teams. This position works closely with engineering teams during the assembly, documentation, and testing of new products and processes. This position is directly responsible for executing test protocols, documenting results, evaluating new manufacturing process instructions, and providing feedback to engineering and service manufacturing. In addition, the engineering technician assists with developing and maintaining tooling, fixtures, and a clean, well-organized workspace. A strong sense of shared responsibility and shared reward is required as well as a commitment to high product quality.

Essential Job Duties

• RMA line support for FA, Repair, and Final Test of products. Use hand tools to disassemble, assemble, and repair mechanical and electrical components.

• Design, build, test, and provide guidance for development of test fixtures and engineering prototypes.

• Provide process feedback to the engineering, service, and training teams.

• Assist with developing and updating Service RMA procedures.

• Support qualification and validation processes for equipment, fixtures, and tooling.

• Support training of Service Operations Technicians within mechanical and electronic assemblies.

• Maintain 6S standards in assigned work areas.

• Provide Manufacturing Systems Production support.

• Other duties as assigned by management/supervisors.

Qualifications

Required Skills and Experience

• Proven ability to identify, troubleshoot, and propose solutions to electromechanical failure modes.

• Ability to perform complex failure analysis using proper engineering FMEA methods.

• Familiarity with Six-Sigma methods and ability to apply LEAN concepts.

• Ability to interpret and/or develop queries for data collection and process improvement analysis.

• Effective use of troubleshooting and measurement equipment like oscilloscopes, multi-meters, function generators, test platforms.

• Familiarity with hand tools and handling techniques for delicate electrical and mechanical components.

• Excellent engineering technical documentation skills and ability to convey complex analyses cross-functionally.

• Self-starter and motivated to work in a fast paced and dynamic environment.

• Proficient in MS Word, Excel, PowerPoint, and Outlook.

• Ability to perform repetitious duties while standing/sitting for long periods of time.

Required Education and Training

• Minimum BS in Engineering or STEM plus 1-3 years of industry experience.

• Education requirement may be waived for internal candidates with minimum 5+ years of experience with Intuitive.

Working Conditions

• Ability to lift up to 50 lbs.

• Ability to sit or stand for multiple hours.

• Ability to travel up to 10% of the time.

Preferred Skills and Experience

• Previous experience reading CAD drawings a plus.

• Comfortable with all phases of the product development process including prototype assembly, test and debug.

• Excellent communication and documentation skills

• Experience with ERP systems (Agile, SAP, e.g.).

• Six-Sigma Certification

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.