Job Description Summary
Provides Facility Management (FM) support of facility infrastructure in a safe, functional, and efficient manner in conjunction with standards and procedures set forth by Cushman & Wakefield and its respective clients.
This position has responsibility over a large portfolio
The role functions as a subject matter expert to the FM team
Adheres to the policies and procedures set forth in the building Manual
Has overall responsibility for ensuring the day-to-day operational efficiency and maintenance of all building systems (HVAC, electrical, plumbing, fire/life safety systems, water treatment, pumps, etc.) for all facilities
Develops SOP's, MOP's, EOP's, scopes of work, as well as reviewing vendor proposals, project review
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Must have good communication skills and like working in a team environment.
Must expect to be engaged with both client and team FM and PM teams.
Must know how to create urgency with client requests and communications.
Must be comfortable working in fast paced environment and excel in multitasking
Review the completion of engineering and preventive maintenance work assignments for all facilities and report results to FM team.
Organizes, monitors, and assesses the performance field teams in conducting and completing preventive maintenance inspections/repairs as mandated by local municipalities and per building/client requirements on systems such as: fire suppression and sprinkler systems, fire extinguishers, backflow prevention device testing, and, if qualified, HVAC systems
Reviews and analyzes the monthly or periodic inspections of building systems, i.e., HVAC, electrical distribution, structural, vertical transportation, roofs, parapets, gutters and leaders, parking area, drainage, ramps, and approaches, irrigation and Fire/Life Safety, Water treatment, UPS and PDU systems, EPG operation, BMS, HVAC controls and Plumbing Systems in order to determine more effective and cost-saving methods of preventative maintenance, repairs, and corrective actions
Ensures that the staff effectively maintain mechanical equipment rooms to ensure clean and safe conditions at all facilities
Is involved in ensuring the rapid response, investigation, and management of indoor emergency situations and air quality complaints. Works with FM supervisors to ensure staff are trained in all proper procedures for securing and containing the area, assessing cause and extent of damage, taking appropriate actions, and developing action plans/next steps for remediation. Post-emergency, conducts evaluations, creates a detailed assessment report, implements appropriate changes, as needed, and follows up with client/owner groups, affected business units, government and local agencies, and property and facilities management staff
Works with FM team to monitor the performance and note deficiencies of service contractors and recommend changes as necessary. Assist's in conducting related RFP's as necessary and handles vendor/contractor/supplier changes for all facilities
Consults and advises Property/Facility management team on requirements for HVAC equipment and systems, building transportation, roofs, Fire/Life safety, and other building systems. Analyzes and advises on contract scope, design, requirements, schematics, blueprints, and documents for major projects. Monitors the inspection reports and approvals by staff for installations in progress. Reviews and approves recommendations on acceptance of completed work
Supports and guides FM team and other, non-direct reports in the preparation of specifications and bidding documents for scheduled service contracts such as HVAC maintenance, elevator/escalators and Fire/Life Safety Systems. Directly involved in the bidding and negotiating process, as necessary
Supports in rehabilitation projects such as replacement of HVAC systems, installation of new roofs, plumbing repairs and alterations to other Building Systems. Ensures that feasibility studies are properly completed, that budget estimates are accurate, that schedule/plan are appropriate for size and scope of project, that contract documents are in accordance with company policies/procedures and legal requirements, monitors bidding process and results, monitors progress and coordinates support and resources accordingly, ensures files and documentation are properly maintained, and monitors final inspections, punch list exceptions, and corrective actions
Responsible for providing support to ensure the compliance with all building regulations and permits (equipment use, Certificate of Occupancy, etc.) for all facilities. Ensure corrective action is taken quickly and efficiently for all violations requiring repairs to building systems. Ensure documentation is filed with appropriate agencies
Involved in implementing policy and procedures on Preventative Maintenance activities:
Staffing levels of the account
Implementation of the RCM program
Oversight of rolling capital plan
This position requires that the employee perform services for a customer at a customer facility. The customer mandates that all service providers entering its facility be fully vaccinated against COVID-19. In light of the customer's requirement, CW will require each individual to be fully vaccinated for COVID-19 prior to commencing employment in this position, except to the extent that applicable law requires a reasonable accommodation for the individual (and to the extent that such accommodation does not impose an undue hardship on CW).
Note: Due to our client's requirement, this particular position requires employees to provide acceptable documentation showing full vaccination as per CDC guidelines at the time of employment
You are considered "fully vaccinated" two weeks after completing the second dose of a two-dose COVID-19 vaccine (e.g., Pfizer or Moderna) or two weeks after receiving a single dose of a one-dose vaccine (e.g., Johnson & Johnson).
Knowledge and Experience:
Bachelor's degree in Mechanical or electrical Engineering preferred or two year technical degree plus 5 to 8 years of related experience and/or training; or equivalent combination of education, experience, and training
Minimum of 5 years of management level experience in facilities/property maintenance, engineering, the installation and operation of Building Systems (HVAC, plumbing, Fire/Life Safety, etc.), project management, and supervision of skilled trades and technical staff
Knowledge of all aspects of building systems operations, contractual maintenance, construction and related services, and Local Laws pertaining to building operations, codes, and safety
A high level of functional/technical knowledge of building system operation is necessary and must have proficiency in plumbing, HVAC, and electrical distribution systems
Must be able to prepare and present detailed reports on building operations and systems. Must be able to write professional business correspondence and procedural manuals. Must have the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to quickly define problems, gather and assess relevant data and information, establish facts, and draw valid conclusions in order to implement solutions and repairs and delegate to appropriate personnel. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with both abstract and concrete variables
Demonstrated ability to manage and lead employees, experience with HR processes as they relate to direct reports (e.g., performance management, development, coaching, feedback, etc.), and ability to effectively delegate
Strong literacy in MS Word and Excel
Highly organized and skilled with time management
Strong customer service and tenant relation skills required
While performing the duties of this job, the employee is regularly required to travel from floor to floor and maybe required to travel outside between buildings in varying outdoor weather conditions
The employee may also be regularly required to sit or stand for prolonged periods of time
Regularly use hands to operate office machinery including, but not limited to, telephones, computers, fax, and photocopy machines
Regularly required to walk, talk, and hear
Required to climb ladders and inspect rooftops.
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Cushman & Wakefield