Contribute to a Safer, More Secure, and More Sustainable World
At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.
We are currently seeking an Engineering Leader to join our Personal Protective Equipment (PPE) team. In this team, we focus on the safety and certification of equipment used by First Responders and work directly with our customers by testing products that include turn-out gear, gloves, boots and more for firefighters, as well as industrial gear including safety glasses, hardhats, foot protection and more. Our ideal candidate is someone with a degree in Textile and/or Mechanical Engineering, has a background in leadership and/or coaching and development, excellent communication skills (written and verbal) and is focused on customer satisfaction. A successful Engineering Leader is someone who can lead and engage with team members and customers, manage multiple projects, and has excellent organizational skills.
If this sounds like an exciting opportunity, we want to hear from you!
Additional responsibilities include:
Effectively manages the day to day activities of the team, supporting and guiding decisions on projects, project management and opportunities within a highly matrixed organization. Assists Engineering Manager in defining goals and performance objectives and metrics to execute strategy, with a focus on financial goals and metrics (revenue, profit, enterprise value, etc.). Engineering Leader maintains the responsibilities of a Staff Engineer and will occasionally handle projects. Continuous check of resource availability and evaluation of possible alternative solutions by delegating work to appropriate levels for completion. Drives a high performing team by managing the performance, development and engagement of team members. This role is responsible for building relationships with customers and supporting the commercial team by ensuring workload balance and providing technical support needed to satisfy customers and adhere to UL Mission.
Implements and executes capacity and capability management under the guidance of the Engineering Manager. Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively. Responsible for driving process improvements to ensure financial results are achieved. Typically supports local members of a team, but may support remote employees in other locations.
Drives a high performing team by managing the performance and development of team members. Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement. Holds team and self accountable for results, assists Engineering Manager in defining goals and performance objectives and metrics to execute strategy. Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale. Ensures understanding of and compliance with all established policies and requirements.
Increases customer loyalty, anticipates customer needs and provides proactive solutions. Gathers, shares and responds to customer feedback. Coaches and mentors employees to do the same. Supports sales by building relationships with customers, requiring a deep understanding of what is in pipeline, obtaining feedback on how UL can do better, what is working well and identifies actions and solutions.
Provides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (i.e. customer complaints, unusual requests, technical advice). Ensures quality and adherence to policies and standards requirements.
Leads and/or participates in discussions to drive business initiatives through brainstorming discussions. Empowers and holds team accountable to find new opportunities to effectively drive growth & financial goals (revenue, profit, enterprise value, etc.).
Delegates Project Handlers to establish the appropriate test programs. Supports and guides Project Handlers to ensure compliance with requirements, changes in project scope or specifications and customer notifications. Explains UL family of companies policies, procedures and requirements, negotiates completion dates and sample requirements, and ensures an effective experience with the UL family of companies. May handle some projects and/or act as lead reviewer to support workflow and demand.
Communicates and exemplifies UL's Vision and Mission. Leads, promotes and embraces change through sef and team. Collaborates and builds trust within the organization and with customers to meet or exceed their expectations. Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.
Performs other duties as directed.
Bachelors degree in Business Administration, Management, Engineering or related field required. Textile, Mechanical or Materials Engineering is preferred
Five years directly related experience.
Lean Sigma Green Belt or Lean Leadership Training or equivalent preferred.
Demonstrates knowledge of how decisions impact business results, working with a diverse team and planning and thinking strategically.
Demonstrates the ability to manage employee performance using performance expectations and goals, and responding to employee relations issues.
Demonstrates the ability to lead in a Lean Sigma organization.
Demonstrates the ability to make the complex simple and present information in a concise, relevant and powerful manner.
Demonstrates the ability to analyze and interpret analyses, data, process documents and plans.
Demonstrates the ability to take calculated risks and plan for contingencies.
Demonstrates the ability to listen, learn and teach.
Demonstrates awareness of the challenges of working in diverse cultural environments.
Demonstrates proficiency in local language and basic English.
Demonstrates customer collaboration, project management and business acumen skills.