Engineering Director - Workflows

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At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

American Express @ Work helps large and global companies manage their Corporate Card and Corporate Purchasing Card programs more efficiently online. From performing everyday administrative tasks and account maintenance, to accessing reports and utilizing reconciliation solutions, @ Work enables fast, efficient, and effective corporate card program management resulting in time and cost savings for our customers.

We are looking for an Engineering Director to lead the American Express @ Work Workflows team. The @ Work Workflow products provide large and global corporate customers access to communication and activity data online, 24/7, in a secure, password-protected Web environment. Your team will be responsible for building a variety of features including Status Tracking, Smart Sensor, Insights, and more. These features are to be modernized to include a unified event-based workflow and retrieval methods for internal and external customers.

If you have the talent and desire to develop innovative products and services at a rapid pace, work as part of a customer centric organization, serving our customers seamlessly across the globe through various channels, join our team!

Key Responsibilities

Software Development

• Ensures their teams successfully develop, deploy, support, and monitor software across various environments

• Delivering software solutions that meet or exceed customer and partner expectations by developing and driving innovation and experimentation within Technology

• Able to share technology domain expertise with architects and other specialists across multiple organizations

• Ensure frictionless automated delivery from the teams

• Empower teams to succeed at scale

Leadership

• Promote, empower, and practice servant leadership

• Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics

• Recruit and cultivate top talent by driving technical and leadership development

• Collaborate with a wide variety to partners within business and technology teams

• Motivate change required to execute product roadmaps

• Coach, guide, and promote creation of high quality, clearly documented, and compliant work across engineering teams

• Ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps

• Ensures automated CI/CD pipeline and a production environment that scales to meet anticipated demand

• Lead multiple agile software product development teams that realize the company's technology vision and strategy in a scalable, iterative environment

• Collaborates with peers and partners to drive software solutions that align to strategic roadmaps, prioritized initiatives, and strategic technology directions, and contributes to engineering best practices across the company

Qualifications:

• 10+ years of experience leading multiple software engineering teams

• Bachelor's Degree in Computer Science, computer science engineering, or related experience required; advanced degree preferred

• Extensive hands-on experience building and being responsible for the development of complex, large scale enterprise applications and products that require a deep understanding of application logic and dependencies

• Hands-on coding experience in the following technology environment

• React, Redux, Angular, NodeJS, GraphQL, REST based APIs, Java, Couchbase, MongoDB, PostgreSQL, Akamai, AWS, Google Cloud Platform, Microsoft Azure

• Experience building publisher-subscriber and event based architectures

• Experience with message broker tools such as AWS SQS, Amazon Kinesis, Apache ActiveMQ, Apache Kafka, RabbitMQ, or others.

• Experience with Scrum, Kanban, or another Agile application development methodology

• Proven experience attracting, hiring, retaining and leading top engineering talent

• Demonstrated experience coaching, mentoring, and developing technical professionals.

• Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to upper management and architects across the organization.

Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.