Tata Consulting Services (Usa) Cambridge , MA 02138
Posted 2 weeks ago
Job Title
Senior Support Analyst - IDBS ELN
Relevant Experience
(in Yrs)
8-10 years
Must Have Technical/Functional Skills
Experience of working in GxP environment and practices
Good Knowledge of configuration, workflow, development, and maintenance of IDBS BioBook, Workbook of over 4 years
Hands on experience in resolving integration, hierarchy administration, workflow issues;
Experienced in handling L2 and L3 support activities for Biobook / WorkBook.
Should be vendor certified in either of IDBS Biobook or IDBS Workbook
Experience in handling Biobook/ ELN template modifications and maintenance.
Should have worked for global Pharmaceut ical projects.
Should be well conversed with Bio / Pharma functionalities, Drug Discovery in early Research and Development
Good web technology skill including client-server, database and programming knowledge
Customer facing ability, analytical ability, communication and articulation skills.
Experience Required
8-10 years
Roles & Responsibilities
IDBS / ELN configuration, workflow, development, and maintenance
Resolving integration, hierarchy administration, workflow issues
Incident management, risk management and change management
Coordinate technical issue investigations and manage technology resolution implementations
Experience of working in GxP environment and practices for Pharmaceutical companies
Tata Consulting Services (Usa)