Engineer Systems

"Role: Application Packaging

Responsibilities:

• Create application package in MSI and/or Virtual format (App-V 5.0) for Windows (Desktops & Citrix) and Casper packages for Mac.

• Deploying packages through SCCM to production and global users.

• Assist in handling internal packaging QA process

• Perform complete end to end packaging activities include source validation till deployment and production support

• Engage internal customer to obtain packaging requirements and create technical documents with solutions to meet requirements and scale to large environment.

• Ensure prerequisites or dependencies as well as BlackRock packaging/deployment standards are accounted for in the solution delivered.

• Engage Application Owner/Developer/Vendor to assist with technical configuration when necessary.

• Handle multiple requests to ensure all packages are delivered within SLA & meet the business emergencies.

• Perform internal testing/quality assurance to ensure package complies with standards.

• Coordinate testing and User Acceptance Signoff with application owner.

• Remediate issues discovered during testing or deployment.

• Stage deployments to the target audience using SCCM for Windows or Casper for Mac.

• Create change requests in change management system when applicable.

• Provide L3 level support on package functionality or deployment issues in production.

Engage with project teams as needed to provide packaging and deployment support.