Engineer IV, Scrum Master
The Engineer IV, Scrum Master will support one or more delivery teams within a fast-paced application development environment. As the Engineer IV, Scrum Master, you will be a critical member of the core delivery team empowered to help build high performing, self-directed teams, build shippable product, and be responsible for leading Agile project coordination to support various upstream and downstream teams.
The Engineer IV, Scrum Master serves as the servant leader for the team, maximizing the effectiveness of the team while ensuring a sustainable pace. Additional responsibilities include ensuring clear communication, organization of the team and facilitating the core Scrum events.
The Engineer IV, Scrum Master serves the organization by implementing cross-team Agile practices, such as developing and facilitating Communities of Practice, mentoring other Agilists, and conducting formal training sessions.
Work within a delivery team empowered/tasked with design, development, modification, and implementation of computer applications.
Build high-performing delivery teams.
Serve as Scrum Master/Agile Coach for 2-3 scrum teams.
Utilize project coordination expertise and tools to support upstream and downstream teams throughout SDLC.
Engage stakeholders and technical resources to analyze user needs and resource limitations.
Facilitate the discussions of complex, high value delivery projects that require the coordination of development work or technology work on multiple platforms.
Ensure transparency of work to all relevant stakeholders.
Represent the team at Scrum of Scrums meeting to report impediments for escalation.
Facilitate Scrum events: Stand-up, Planning, Retrospective, Refinement & Demo.
Facilitate impediment resolution in a timely, cost-effective manner.
Track and produce key metrics: burndown, burnup, velocity, etc.
Act as a conduit to other teams and lines of business (LOBs) with which the team is interacting.
Develop and conduct training on Agile practices.
Mentor and coach Scrum Masters.
Drive agile practices throughout the organization through Communities of Practice.
Required Knowledge and Skills
Agile experience/knowledge of key agile techniques
Successfully transitioned teams in the adoption of agile methodologies
Ability to develop and conduct formal training classes
Strong negotiation and influencing skills
Excellent verbal and written communication skills
Ability to influence in a Matrix Management model
Familiar with SaaS and Cloud based applications/environments
Experience with mission critical 24x7 systems
Experience developing commercial solutions for external users
2-5+ years of experience leading Agile Scrum teams/serving as a Scrum Master/Agile Coach
7+ total years of software development experience (including experience as PM, BA, tester or developer)
Strong coaching and communication skills
Travel up to 40%
Agile Certification (CSM, CSP, CSPO, SPC4, etc.)
Agile experience with hardware/devices