KEY JOB RESPONSIBILITIES:
Responsible for application development and support including story elaboration, estimation, analysis, design, programming, unit/integration testing and code debugging leveraging the Scrum framework. This person will work in a highly collaborative, cross-functional, and Agile environment and will need to
Elaborate, estimate, and design for small increments of work...just-in-time
Perform root cause analysis, technology evaluation, and design spikes
Swarm around tasks along with other Scrum team members
Pair program with different people in many situations
Report status of assigned software development and/or maintenance tasks
Consistently follow the specified software development methodology (Agile)
Contribute to a strong team using their collaboration skills.
Successful incumbents have excellent customer service skills, have strong inter-personal and communication skills, strong attention to detail, drive for results, decision quality, dealing with ambiguity, and ability to multi-task and have strong organizational skills.
Partner with clients and technical resources to create, design, implement and or maintain applications in the appropriate environment.
Create estimates (when applicable) for System Design, Development, Testing and / or Implementation.
Identify potential system issues in projects, request fulfillment and / or individual assignment.
Understand the Infrastructure (IaaS) and Platform as a Service (PaaS) models or other models needed for role.
Conduct testing as defined in department standards.
Monitor system performance and troubleshoot alerts from commercial, open source and locally developed monitoring tools as required.
Provide system failure analysis and recovery recommendations.
Participate in Business continuity planning and testing as required.
Perform Hardware/software configuration.
Serve as liaison with non-technical people, operations personnel, and/or field service personnel; interact directly with business partners to negotiate solutions and implementation specifics.
Partner with application developers to deploy and operate our systems.
Automate and streamline operations and processes.
Build and maintain tools for deployment, monitoring and operations.
Troubleshoot and resolve issues in our dev, test and production environments.
Establishes/recommends policies and procedures for system use and services.
Responsible for good inter-personal and communication skills; capable of writing proposals and papers, acting as a vendor liaison, making presentations to customer/client audiences or making professional presentations, work closely with upper management.
Perform technical analysis and make recommendation on small to medium initiatives with medium complexity.
Explain technical solution to client and technical resources.
Serve as a point of escalation for technical and general troubleshooting for small to simple incidents.
Determination and resolution of root cause behind reported problems and issues.
Development and/or maintenance of system documentation.
Proactive maintenance toward select systems.
o Ensuring compliance with departmental standards
o Enhancements to will allow improved performance
Participates in the design, development, testing and implementation of enhancements required to maintain business unit success.
Utilize all appropriate departmental guidelines and processes.
Develop / Maintain appropriate application documentation.
Relocation assistance is not provided for this position.
Travel is not required for this position.
Bachelor's Degree from an accredited university or High School Diploma or GED and 6 years of technology experience
2 years of integrating or building technical solutions
2 years of managing medium size projects
2 years of leading collaboration discussions to solve business problems
2 years of related expertise with technologies required for job function (concentration specific)