The EngagementSpecialist contacts clients that are not attending scheduled appointments, or persons referred for services but not yetengaged/attending. Identify barriers toclients attending services and implement a solution.
Place clients into psychiatric/med mgt;individual or group treatment, etc. to re-engage the client. Provide linkagecase management; participate in treatment &discharge planning. Reviewclinician caseloads to determine clients not seen in 90 days; consult withclinician to determine if re-engagement or transfer/closure is needed &complete as necessary.
Develop/maintain tracking procedure to follow clientprogress and re-engage as necessary. Assist in the tracking of metrics for KPIs and other programming needs.
Bachelor's degree in a social services related field from an accredited college or university AND One year of experience in a social services related field OR High school diploma or GED AND Three years of experience in a social services related position OR One year of experience at the lower level Social Svcs Tech 2 (SST011) or position equivalent.
State Of Georgia