Engagement Specialist - Stapley Health Center-Sign On Bonus

Overview

Terros Health is pleased to share an exciting and rewarding opportunity for an Engagement Specialist working at our Stapley Drive Health Center location. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

For the last 50 years, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

Recently awarded among Arizona's Most Admired Companies in 2022

Responsibilities

Terros Health is looking for a professional and compassionate Engagement Specialist at our Stapley Drive Health Center in Mesa, AZ.

Offering Excellent Salary$

Full-Time Employed: 40 hours/week

$2,000 Sign on Bonus! External Candidates Only!

Engagement Specialist Duties Include:

• Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with clients receiving behavioral health services.

• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.

• Ensures ongoing collaboration, including the communication of appropriate clinical information with other involved parties as appropriate. Coordinates care with a client's family, behavioral and general medical providers and other involved supports including educational, social, judicial, and other State agencies.

• Participates in clinical staffing's, case conferences, or other meetings, with or without the client or his/her family or other natural support participation.

• Provides excellent customer service to clients, internal and external provider agencies, State entities, or other stakeholders (e.g., probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.

Benefits & Wellness

• Multiple medical plans - including a no premium plan for employees and their families

• Multiple dental plans - including orthodontia

• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support

• 4 Weeks of paid time off in the first year

• Wellness program

• Child Care Support Program

• Pet Insurance

• Group life and disability insurance

• Employee Assistance Program for the Whole Family

• Personal and family mental and physical health access

• Professional growth & development - including scholarships, clinical supervision, and CEUs

• Employee perks and discounts

• Gym memberships

• Tuition at GCU and University of Phoenix

• Car rentals

Qualifications

• Education/Experience:

• GED/High school diploma with a minimum of 1.5 years of behavioral health experience or,

• An associate's degree in the field of medical or behavioral health, or

• A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or

• A bachelor's degree in the field of behavioral, or

• A master's degree or higher in the field of behavioral health

• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.

• Excellent oral and written communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.

• Basic understanding of the DSM-V preferred.

• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, electronic health record (EHR) and NextGen preferred.

• Certified Case Manager preferred.

• Must have or be able to attain CPR/First Aid certification within 60 days of assuming role.

• Must have valid Arizona driver's license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health's driving policy

• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.

• Must pass background check, TB test and other pre-employment screening

• Must be in compliance with Terros Health's policy for COVID-19 vaccination

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.