Engagement Specialist Of Behavioral Health

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Duchess, Ulster, Sullivan, Columbia and Westchester County.

Sun River Health is currently seeking a full-time Engagement Specialist of Behavioral Health supporting our Townsend site in the Bronx.

SUMMARY OF POSITION:

The Behavioral Health Engagement Specialist will be responsible for assertive engagement of BH patients who are lost to care, or who are at risk of becoming lost to care.

ESSENTIAL FUNCTIONS:

• Conduct outreach through live calls or mail to locate patients who may need additional support and services to retain patient in care.

• Document and maintain clinical records in a manner that assures compliance with all agency policy and procedures.

• Assist outreached patients with prompt follow up appointments to efficiently engage them in care.

• Refer and connect patients to appropriate service providers

• Coordinate patient care within interdisciplinary team.

• Display professional courtesy at all times and maintains customer services attitudes.

• Demonstrates ability to communicate effectively in a variety of circumstances.

• Manages time and other resources to meet established goals within the agreed upon time frames

EDUCATION/EXPERIENCE:

High School Diploma/GED required

2 years of related work experience

Job Type: Full-time

Pay: $19.00 - $22.00 per hour