Engagement Manager

Intapp Jersey City , NJ 07097

Posted 2 weeks ago

Intapp, a leading international supplier of software to the legal, consulting, accounting and finance sectors, is recruiting. We are looking to hire a talented Engagement Manager for a client facing role, managing projects and work stream initiatives for our clients which include leading law firms and consultancies across the globe.

The Intapp Engagement Manager is responsible for managing complex enterprise software implementations including: customer communications, internal resource management, scheduling, documentation and working with the Intapp support and engineering teams. The Intapp Engagement Manager will be the primary customer contact for the duration of the implementation and holds primary responsibility for project success and customer satisfaction. We are looking to hire a professional who is skilled at account management, who will be a corporate ambassador, and is able to provide effective communication with consistent results.

Position/Program Requirements

Significant experience and expertise in an Engagement Manager capacity within the Enterprise Software arena

Strong consulting experience with project management, business process redesign, and process improvement. Specifically, project management experience as related to the delivery of software solutions both on-premises and Cloud-based.

Minimum Degree Required: Bachelor's degree

Degree(s) Preferred: Master's degree

Certification(s) Preferred: PMP or Prince2

Knowledge Preferred:

Demonstrates proven expertise as an industry leader in Enterprise Transformation efforts, through directing, managing, implementing and executing technology related solutions and project teams.

Proven expertise and leadership-related track record of success in the area of Program/Project Management, especially devising strategy and managing Program Effectiveness teams, including the following:

  • Assessing client projects for areas of risk, identifying gaps and recommend areas for improvement

  • Leading large-scale PMO's, applying appropriate project management techniques to oversee and/or support a complex work stream or a number of less complex work streams

  • Facilitating any number and/or level of meetings and workshops with a client and/or Intapp team members

Skills Preferred:

Proven expert-level abilities with managing a project and work stream implementation plans related to process improvement, including: industry standard methodologies and tools, as well as creative problem-solving abilities, and program management

Proven abilities to write, communicate, facilitate, and present cogently to and/or for all levels of industry audience, clients and internal staff and management, which includes the following: project plans, workshops for various internal and external clients and audience levels, and practice methodologies and tools.

Demonstrated expert-level abilities with, and a proven track record of, contributing to sales; tracking business leads; and supporting business development opportunities through the identification of new engagement opportunities and assisting with the writing, presenting, closing, researching, and delivering of proposals and engagements.

Experience working with professional service organizations.

About Intapp

Intapp provides software and services that enable professional services and capital markets firms to thrive in an increasingly competitive marketplace, enhancing their ability to win more business, operate efficiently, manage risk and drive project and client success. Over 1,100 customers globally, including 96 of the Global 100 law firms, five of the top eight global accounting firms, and more than 400 capital markets and advisory firms, rely on us.

We offer a professional services platform purpose-built for this industry spanning the entire client life cycle, with solutions for client development, business acceptance and client delivery. Intapp is backed by Temasek and Great Hill Partners. For more information, visit www.intapp.com

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