Engagement Manager - Global Financial Services

Amazon.Com, Inc. Jersey City , NJ 07097

Posted 2 months ago

At Amazon Web Services (AWS), we're hiring a technical Engagement Manager to lead AWS consultants, partner, and client teams. Engagement Managers, manage and deliver AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS.

AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries. Engagement Managers help Customers make decisions to meet their technical and business objectives by providing best practices, proactively identifying and closing project gaps.

RESPONSIBILITIES AND ABILITIES INCLUDE:

EXPERTISE

  • Collaborate with AWS field sales, pre-sales, training and support teams to seek to understand our customer's needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions.

  • Experience leveraging formal project management and development methodologies on enterprise level engagements.

  • Possesses a deep knowledge of project management best practices and how to apply them in an effective yet pragmatic way across large, complex projects.

  • Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer facing technology.

SOLUTIONS

  • Lead individuals, teams or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and then driving the AWS team members, customer stakeholders/SMEs and potentially other third parties to achieve those goals while understanding the client environment and any limitations to execution.

  • Actively looks for ways to improve process efficiencies and effectiveness.

  • Ability to apply strategic thinking and demonstrate understanding of requirements to execute.

  • Ability to make decisions guided by policies, procedures and business plan with limited guidance.

  • Business and financial acumen.

  • Business case development.

DELIVERY

  • Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets.

  • Plays an active role in managing project goals and driving teams to achieve customers' business outcomes by managing issues, risks, decisions, and action items.

  • Ability to take ownership, work under pressure and meet deadlines on time.

  • Ability to challenge, recommend and redirect teams as well as manage client expectations during the engagement.

  • Takes proactive steps to ensure teams meet or exceed customer expectations.

  • Works effectively in a dynamic environment with changing priorities.

  • Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments.

COMMUNICATION

  • Outstanding written and verbal communication skills with team members and audiences of all levels.

  • Interfaces with various customer and internal AWS stakeholders and project level resources such as SMEs.

  • Plans and oversees the preparation and dissemination of project communications.

  • Demonstrates the ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and adapts.

  • Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management.

TEAMING

  • Proven success in working with teams and executive leadership in a complex, global company environment.

  • Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.

  • Proven experience working in a matrix environment, managing multiple stakeholders.

  • Negotiation and conflict resolution capabilities.

  • Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports.

This is a customer facing role. You be required to travel to client locations to deliver professional services when needed.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Global Financial Crimes Specialist

Bank Of America Corporation

Posted 1 week ago

VIEW JOBS 9/12/2019 12:00:00 AM 2019-12-11T00:00 Job Description: The Global Financial Crimes (GFC) Specialist role will support execution of compliance and operational risk processes used to identify and mitigate risks associated with anti-money laundering (AML), counter terrorist financing, economic sanctions, and fraud for the Institutional desks within the Global Markets business. Role will partner with business, operations and other financial crimes teams to analyze business processes, internal controls, client behavior and transaction trends. Candidate will be responsible for execution of monitoring routines; evaluation of test results; execution of data, process and system analysis in support of risk assessment activities; identification of risks and issues to improve the control environment; and other aspects of facilitating the Financial Crimes compliance and operational risk program. Program is focused on the institutional sales and trading business' adherence to requirements for understanding their client base, detecting and referring potential suspicious activity to compliance to support internal policy requirements, as well as external laws, rules, and regulatory guidance. Required Skills: * 3+ years professional work experience, including at least 3 years of broker-dealer experience * Institutional sales and trading experience in the front, middle or back office; or, Securities Compliance for a broker-dealer * Excel, SQL and other analytics tools * Proficiency with MS Office programs and ability to quickly learn proprietary technology applications * Bachelor's Degree or equivalent work experience Desired Skills: * SIE or Series 7, Series 3 * Knowledge of anti-money laundering (AML) regulation and guidance for broker-dealers * Certified Anti-Money Laundering Specialist (CAMS) certification * Knowledge of FICC or Equity products and services and/or Prime Brokerage * Knowledge of trading and settlement systems, clearing, asset custody, wire payment or funds transfer systems Posting Date: 09/12/2019 Location: Jersey City, NJ, 525 Washington Blvd (NJ2525), - United States Travel: No Full / Part-time: Full time Hours Per Week: 40 Shift: 1st shift Bank Of America Corporation Jersey City NJ

Engagement Manager - Global Financial Services

Amazon.Com, Inc.