Energy Services Representative II Or III

City Of Tallahassee (Fl) Tallahassee , FL 32301

Posted 1 week ago

About Us

Tallahassee, a diverse community of nearly 200,000 residents, is the state capital and home to Florida A&M University, Florida State University, and Tallahassee State College. It is known for its national forest, freshwater lakes, and abundant parks and recreational activities. Located in the north-central portion of the state of Florida, the City is 30 minutes south of the Georgia state line and one hour north of the Gulf of Mexico.

The City, as an organization, has a devoted workforce of approximately 4,000 people who come together to ensure the needs of the community are met through municipal services. These services include Police, Fire, Utilities (electric, gas, water, wastewater, stormwater), Parks and Recreation, Aviation-Tallahassee International Airport, and general municipal services. The City's mission is to be the national leader in the delivery of public service.

The City of Tallahassee's workforce is our community's lifeblood, we offer diverse career opportunities, a positive work-life balance, competitive compensation, exceptional wellness programs, and comprehensive benefits, all of which position us to be the premier employer of choice for this area.

Apply On Or Before

Apply on or before 11pm on Friday, July 5th, 2024

Department Name

Customer Operations

Job Specifications

ENERGY SERVICES REPRESENTATIVE II:

MAJOR FUNCTION:

This is professional, technical and public contact work in the field of energy conservation and utility marketing involving residential and/or commercial structures in compliance with the National Energy Conservation Act. Work involves conducting walk-through and computerized gas or electric energy audits of residential and/or commercial and municipal structures; or assisting in developing, implementing, and monitoring various programs designed to market gas or electric utility residential or commercial services; and performing research and providing technical assistance to customers.

Work is performed under the general direction of an administrative superior; however, the employee is expected to exercise judgment and initiative in the performance of work tasks. Work is reviewed through analysis of reports, observations and by the results obtained.

ENERGY SERVICES REPRESENTATIVE III:

MAJOR FUNCTION:

This is senior professional, technical, administrative, research, and public contact work involving utility customer accounts, including large key accounts, marketing, and coordinating utility service programs and activities; public contact work related to reviewing, monitoring, and approving net-metering applications received from customers and solar contractors. The incumbent serves as a highly specialized member of the Customer Operations team and is also responsible for interacting daily with internal departments, as well as external customers.

Work involves planning, developing, implementing, and coordinating energy conservation and utility marketing programs in compliance with the National Energy Conservation Act. Work is performed in accordance with established ordinances, policies and procedures under the general direction of an administrative superior. The incumbent is expected to exercise considerable independent judgment and initiative in the performance of work tasks.

This includes providing single-contact resolution to the more difficult technical inquiries and performing ongoing account reviews to our larger demand customers.

Work is reviewed through analysis of reports, observation, conferences and by the results obtained.

For the complete job specification, listing essential duties and desirable qualifications, go to http://www.talgov.com/employment/hr-job-descriptions.aspx

Minimum Training & Experience

ENERGY SERVICES REPRESENTATIVE II:

Minimum Training and Experience

Possession of a bachelor's degree in public or business administration, marketing, public relations, communications, engineering, architecture, behavioral, general or social science, education or a related field and one year of technical/professional experience in an advertising agency or experience that includes energy management, general contracting for residential renovation or construction, mechanical equipment sales in HVAC (heating, ventilation and air conditioning), installation or maintenance of HVAC mechanical equipment, professional building inspection, utility marketing, utility customer service or a related area; or an equivalent combination of training and experience.

Necessary Special Requirements

Must obtain Residential Conservation Service Auditor Certification within six months of appointment.

Must possess a valid Class E State driver's license at the time of employment.

ENERGY SERVICES REPRESENTATIVE III:

Minimum Training and Experience

Possession of a bachelor's degree in public or business administration, marketing, public relations, communications, engineering, architecture, behavioral, general or social science, education or a related field and two years of technical/professional experience in an advertising agency, or that includes energy management, general contracting for residential renovation or construction; mechanical equipment sales in HVAC (heating, ventilation and air conditioning), installation or maintenance of HVAC mechanical equipment, professional building inspection, utility marketing, utility customer service or related area; or an equivalent combination of training and experience.

Necessary Special Requirements

For designated positions, must obtain Residential Conservation Service Auditor Certification within six months of appointment.

Must possess a valid Class E State driver's license at the time of employment.

Individuals in this classification are considered essential during emergency and storm situations and must be able to work 16 hours per day for extended periods of time and may be required to be away from their family.

Salary Range

$19.9955 to $54.2594/hourly. Hiring rate generally will not exceed $34.7935/hour

Additional Information

ENERGY SERVICES REPRESENTATIVE II:

The work schedule is Tuesday thru Saturday 9am to 6pm

ENERGY SERVICES REPRESENTATIVE III:

The work schedule is Monday thru Friday 8am to 5pm

Benefits Information

The City offers comprehensive benefits packages including paid vacation, sick leave, parental, and catastrophic illness leaves; defined benefit pension; defined contribution plans; paid holidays; tuition reimbursement; as well as medical, dental, vision, life, long-term disability, pre-paid legal, critical illness, and auto insurance plans. For information about benefits offered to eligible City employees,* visit ALEX

  • OPS employees are eligible for medical insurance plans but not eligible for paid vacation, paid sick leave, or paid holidays. Temporary employees (Non-OPS) are not eligible to participate in the City's benefits programs

How To Apply

Visit Talgov.com/Employment click on the 'Apply Today' button, then navigate to 'My Job Applications' icon, and create an account. Only online applications will be accepted for this vacancy. Remember, you must complete all sections of the application, including the education and work history section, even if this information is included on your resume.

If you have any questions regarding this position or the application process, please contact the City's Human Resources and Workforce Development Department at 850-891-8214.

Equal Opportunity Employer:

The City of Tallahassee is an Equal Opportunity Employer committed to promoting equity and celebrating diversity. The City of Tallahassee invites applications without regard to an individual's race, color, gender, religion, national origin, age, disability, marital status, pregnancy, sexual orientation, gender identity, veteran status, or any other characteristics protected by law.

Veterans' Preference:

Certain service members and veterans, and the spouses of the service members and veterans, will receive preference and priority, and certain service members may be eligible to receive waivers for postsecondary educational requirements. For information on who may be eligible for Veterans' Preference, go to http://floridavets.org/benefits-services/veterans-preference/, or call Human Resources & Workforce Development at (850) 891-8214.To claim Veterans' Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the closing date of the job opening.

Accommodation for Persons with a Disability:

If you require an accommodation, as defined by the Americans with Disabilities Act, please contact the City's ADA Coordinator, in the Office of Diversity & Inclusion, at 850-891-8950 or at TLHADA@talgov.com Monday through Friday, between 8 a.m. and 5 p.m., or TDD 711, at least 48 hours, (excluding weekends and holidays), prior to the application deadline.

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Energy Services Representative II Or III

City Of Tallahassee (Fl)