IT experience. Minimum 5+ years experience supporting Microsoft systems (Win 10), Mac OS X and Linux based operating systems.
Knowledge of network implementation, server hardware, software installation, and maintenance, in coordination with other corporate IT teams.
Have a proven aptitude to successfully work as part of a team.
Proven knowledge and experience supporting Microsoft desktop operating systems and Mac operating systems.
Have knowledge of PC hardware architecture.
Ability to support and fix typical desktop applications, (i.e., MS Office, virus scan, web browsers, mac apps etc.).
Experience supporting modern day collaboration technologies and corporate AV essentials projection, audio conferencing, video conferencing, web conferencing, streaming, and Skype for Business
Have knowledge of desktop architecture build methodologies.
Have an understanding of other IT disciplines (i.e., Telecom, Networking, Messaging, Server operations, etc.)
Experience with integrated audio systems (wireless mics, sound reinforcement, etc)
Experience with comprehensive AV deployments, and support management
Basic understanding of webcasting and web-video delivery
Excellent written and oral communication
Experience with VMware desktop products (Fusion, Player, Workstation etc.) would be a distinct advantage
Our team looks for individuals who embody our values of humility, compassion, collaboration above isolationism, respectfulness, integrity, and good-natured fun.
Additionally we would like:
You have experience in Software, Cloud, or Infrastructure such as Compute, Network, Storage
ITIL foundation certification
Preference will be given to applicants who have completed and maintained basic industry certifications
System Administrator or System Analyst, 5+ years supporting Microsoft (must), Mac OS X (must), Linux (not as required)