Enablement Curriculum Manager, Technical Solutions

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

As a function of Datadog's Go-to-Market (GTM) Enablement department, the Technical Solutions (TS) Enablement team assists with knowledge sharing, continuing education, training materials, and maintaining internal processes for our in-house product experts. Our GTM Enablement org works with a best-of-breed product that solves real problems for our customers. We assist with sharing technical and product expertise with the Technical Solutions team through demos, e-learning, live trainings, documentation, and ongoing support.

Datadog is looking for a strategically focused curriculum expert to build, deploy, and monitor our technical solutions programs. In this role, you will partner with key stakeholders across the company to build an end-to-end enablement curriculum and create best-in-class onboarding and everboarding programs tailored to our technical solutions teams.At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

• Design, build and implement TS learner journeys for individual contributors and leadership - including onboarding, everboarding, on-demand resources, and manager development - that are tailored by region and industry

• Own stakeholder relationships and collaborate cross-functionally with key business partners globally within technical solutions to define requirements, KPIs, and delivery timelines

• Drive the design and implementation of major cross-functional programs and initiatives in partnership with stakeholders and the Enablement team

• Build and manage ongoing training and certification programs. Establish the cadence/need for recertification

• Strategize, develop, and deliver effective enablement for high-impact playbooks in collaboration with technical solutions leadership, product, and other stakeholders

• Design virtual, in-person, on-demand, and ad hoc learning experiences and resources to support a dynamic and blended approach

• Work with Growth Strategy teams to gather data and insights to identify key learning opportunities and gaps

• Design, track, measure, and innovate efficiency and efficacy of training, tools and processes for enablement programs. Drive recommendations for ongoing improvements across stakeholders.

Who You Are:

• 3+ years in technical enablement, learning and development, leadership, or education (bonus points for a combination!)

• Experience with stakeholder management

• Ability to solve both technical and non-technical problems independently and deliver solutions to others

• Project management experience delivering quality product on short timeframes

• High ownership: you won't be satisfied until every GTM function achieves their potential

• Experience developing dynamic and engaging trainings for various audiences

• Outstanding verbal and written communicator: you make the complex simple

• Team oriented and empathetic: you can work with analysts, engineers, reps, whomever!

Bonus Points:

• Experience at a high growth Software-as-a-Service or technology company

• Experience in a Technical Solutions role or with Technical Solutions Enablement

• Leadership or leadership curriculum design experience

• Knowledge of DevOps or cloud technologies

• Experience enabling technical people/engineers particularly with a structured methodology

• Experience building scalable programs at our scale or greater

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on individual performance

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

• Continuous professional development, product training, and career pathing

• Intradepartmental mentor and buddy program for in-house networking

• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)

• Access to Inclusion Talks, our Internal panel discussions

• Free, global Spring Health benefits for employees and dependents age 6+

• Competitive global benefits

• Giving programs

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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