Emt-A/Paramedic - Dollywood Splash Country - Part Time Seasonal

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a(n) EMT-A Paramedic for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right EMT-A/Paramedic checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

Summary of Essential Functions

• Treatment of injured or ill Hosts and Guests in emergency and non-emergency situations in accordance with The Dollywood Company protocols and procedures.

• Provide patient assessments and determine if a patient is able to remain on park or at work with medical treatment provided in accordance with The Dollywood Company protocols and procedures.

• Operate golf carts, mini-ambulance and company vehicles for emergency response or transportation of Hosts and Guests.

• Maintain documentation which includes writing electronic reports according to procedure with accurate, clear and concise wording and correct spelling.

• Utilize Microsoft Office programs, Origami, and the use of templates for writing reports.

• Maintain Park and patient confidentiality, following HIPPA and The Dollywood Company guidelines.

• Utilize positive verbal communication skills with Hosts, Guests and outside medical service providers.

• Keep work area clean, stocked and ready for use at all times.

• Assist in triage and/or park evacuation as needed.

• Communicate well with patients in a clear and understanding manner.

• Maintain up-to-date knowledge regarding all areas of the park including exit gates, back entrances to rides and inside buildings in the event of an emergency.

• Complete annual training with Ride Operations to be proficient in all ride evacuation procedures.

• Spend ample time on park interacting with Hosts and Guests, greeting Guests with a smile, offering them assistance as needed.

• Conduct Host pre-employment, post-accident, random, and reasonable suspicion drug screens and alcohol tests according to The Dollywood Company procedure.

• Assist in the maintenance of park cleanliness by picking up litter, etc.

• Assist Safety Management in other non-first aid duties as assigned to support division goals.

Management reserves the right to change and/or add to these duties.

Education and Experience Required

• High School diploma or equivalent, Required.

• Must be at least 18 years of age.

• Current TN State EMT-A or Paramedic license, Required.

• Copies of current certifications, Required.

• Three (3) years of field experience as an EMT-A and/or Paramedic, preferred.

• Knowledge of and ability to use BLS equipment required.

• Must pass pre-employment background check and drug screen.

• Basic computer skills required, to include proficiency with Microsoft Word and ability to learn Origami for report writing.

Knowledge, Skills, and Abilities

• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in their work.

• Must be self-motivated and disciplined.

• Must be able to prioritize and complete work assignments on a timely basis.

• Must maintain strict confidentiality and judgment regarding privileged information.

• Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

• Must be committed to continuous improvement.

• Must have professional appearance with good personal hygiene.

• Must promote and support a "team" work environment by cooperating and helping co-workers.

• Must adapt to changes easily.

• Must enjoy a fast-paced, dynamic environment.

• Must show appreciation to others.

• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines.

• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills.

• Must reflect Dollywood's core values through the lens of dignity and respect.

• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.

• Must have manual dexterity necessary to complete all job duties.

• Able to maintain good personal hygiene.

• Able to get along with other employees to work out problems and resolve conflicts.

• Able to comprehend instructions and retain information.

• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.

• Able to be productive in a fast-paced, dynamic environment.

• Able to be flexible to handle frequent changes in priorities.

• Able to prioritize tasks and complete assignments on time.

• Able to operate/drive a company vehicle with valid TN driver's license.

• Able to add, subtract, multiply and divide with accuracy.

• Able to lift, move, and/or carry up to 25 pounds alone and 200 pounds, with assistance.

• Able to tolerate temperatures of 0 to 140 degrees.

• Able to work outdoors.

• Available to work at least 5 days/month, most of which will be weekends.

• Must be able to wear a full body fall protection harness & carry safety equipment in order to negotiate ride catwalks, lifts, platforms and others areas necessary to complete ride and building evacuations at heights of up to 200 feet.

• Must be able to tolerate and use chemicals such as cleaning supplies.

• Ability to learn and utilize online scheduling program required (ShiftPlanning.)

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.